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      AAA Northeast

      Engaged employer

      AAA Northeast reviews

      Don’t do it - MEMBER SERVICES Counselor AAA Northeast Employee Review

      1.0
      Aug 2, 2024
      Member services counselor
      Recommend
      CEO approval
      Business outlook

      Pros

      I can’t really think of any pros except they allow working from home, at which time you become a prisoner within your own home.

      Cons

      Micromanaging (yes you need to message them if you need to use the bathroom in your own home before you can), no support, terrible HR administration, out of pocket costs for benefits are high, they do not practice what they preach in their training videos - you cannot go to the supervisor for grievances on bullying and cliques - they do not care., training was terribly handled, information was taught incorrectly, if at all. Overall, not a good company due to their internal mishaps and the egos of management team.

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      AAA Northeast Response
      1y
      Thank you for sharing your feedback. We are sorry to hear about your experience at AAA Northeast. We take all feedback seriously as we strive to create a positive and supportive work environment for all. We would like to learn more about your experience and the comments you have shared. Please email us at humanresources@aaanortheast.com so we can learn more. Thank you

      Explore other reviews about AAA Northeast

      5.0
      Jul 1, 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Amazing company to work for, values members and staff! Communication is easy. Teamwork, someone is always available to help. Extensive training to ensure you have time to learn/understand the job.

      Cons

      No cons to report about this company.

      5.0
      Jun 30, 2026
      Member service counselor
      Recommend
      CEO approval
      Business outlook

      Pros

      • I loved how informative the meeting was • loved the questions at the end as well and I enjoyed how everyone cares about the employees

      Cons

      None at the moment, town hall meeting was great

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