Company offers good services but runs its business horribly - IS Analyst AAA Club Alliance Employee Review

1.0
Jul 9, 2018
Recommend
CEO approval
Business outlook

Pros

At first was a great place to work pre-merger. Just about everyone was happy and friendly. Easy going folks who enjoyed what they did, and was lucky to be on a good team that knew how to work together. There was room for learning, and management in my group was very understanding. While the work week exceeded 40 hours on a regular basis, it seemed like everyone appreciated the hard work. There were some good benefits at the time too, and nice perks.

Cons

What was once a great place went downhill in just a few months. The group I was working in lost almost all of the original managers and a good portion of employees. Contractors were used to "backfill" their positions, but had no clue what was going on, but made 2x-3x our salaries. The mangers from the other company were incompetent, yet were making crucial decisions that affected the outcome of many major projects. Most people on my team exceeded 50-60 hours every week, and it was no longer appreciated. It was expected to be available 24x7 to work. Many calls after hours and weekends, with no respect to personal time. One company in the merger was given different benefits and perks, while the other had theirs taken away. It was a very unfair working environment, as the larger company in the merger always had the say in matters. Outside of some good people still working there, would not recommend working for them. Pay was way below national average as were holidays and vacation time. Many of the bonuses were taken away or skipped for one company in the merger. Management was made aware of the sinking morale, but made no efforts to keep their employees happy. It was an incredibly depressing work environment to come into each day as this was felt across all departments in the company.

Explore other reviews about AAA Club Alliance

5.0
Apr 27, 2026
Recommend
CEO approval
Business outlook

Pros

The overlall Greta fit for employment

Cons

It takes a lot of work to get. Unit tge company

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AAA Club Alliance Response
2mo
Thank you for taking the time to share your feedback. It appears the location you selected is for California. Our organization does not operate in that region. AAA is made up of multiple independently operated regional clubs. To ensure your review reaches the correct AAA Club, please visit AAA.com and enter your ZIP code to identify your local club. This will help you find the appropriate Glassdoor or Indeed page for your experience.
3.0
Jul 6, 2026
Recommend
CEO approval
Business outlook

Pros

Cafe in building with nice view and seating.

Cons

Offers by retail management to train and help you grow weight unfulfilled. Colleague too competitive and would take highest paying leads leaving me with the grunt work. Also not properly addressed by management. Micromanaged like children. Commission and "bonus" structure very unattainable and unrealistic.

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