Horrible Experience - Owner/Operator 9Round Employee Review

1.0
Jan 31, 2018
Recommend
CEO approval
Business outlook

Pros

The business model itself is great! I love the boxing/kickboxing, total body workout in 30 minutes, no class times and a trainer with you every step of the way. Hands down the BEST workout (as long as it's not the corporate workout!)

Cons

The owners of the franchise are extremely difficult to work with and very unreasonable. They don't listen to the concerns of the franchisees. Supplies are out of stock almost daily. The social media company that franchisees are forced to pay for and use is worthless. They don't generate leads and are very expensive. Concerns regarding this was blown off by corporate. The workouts provided by corporate are boring and repetitive, which goes against one of the core promises of a different workout every day. They frequently assess fines to their franchisees without first warning them that they are in violation of the franchise agreement and providing an opportunity to correct the issue or provide an explanation. They spend an exorbitant amount of time scrutinizing their franchisees' social media accounts searching for violations that they can fine them for. The help and support are virtually non-existent. The training camp provided for new owners is lacking. Each franchisee is assigned a coach, however, the coaches do not have business qualifications that qualify them to assist in business growth and development. The coaches are simply trainers/managers of the corporate gyms.

Explore other reviews about 9Round

5.0
Apr 28, 2026
Recommend
CEO approval
Business outlook

Pros

Fun office vibe at corporate

Cons

Sadly COVID was a hard time for gyms

5.0
Dec 8, 2025
Recommend
CEO approval
Business outlook

Pros

fun environment to be in and upbeat

Cons

nothing really it's a great job

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