Stay away - Store Leader 787 Coffee Employee Review

1.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

Some team members were kind, hardworking, and genuinely cared about the customer experience.

Cons

The products themselves are solid, but the company culture needs serious improvement. Work-life balance for leaders is not respected, time off is often treated as available work time, and expectations are unclear despite limited training, resources, or support. For the level of responsibility and “on-call” availability expected, the pay is laughable, especially with no benefits. The culture felt overly micromanaged, toxic, and focused on maximizing every dollar instead of building sustainable teams or improving the customer experience. There is always growth due to the constant turnover.

Explore other reviews about 787 Coffee

5.0
Oct 20, 2025
Recommend
CEO approval
Business outlook

Pros

Free coffee Great leaders Love my customers and the coffee ofcourse the coquito latte! Some of my best friwmds were made there

Cons

No health benefits Limited hours

2.0
Jun 20, 2026
Recommend
CEO approval
Business outlook

Pros

made good money (when we were down to three staff for a period), overall felt safe and never judged or discriminated against for my appearance or identity

Cons

micromanaged every single day, constant scheduling changes throughout the week which often clashed with my studies, baristas were left to do solo shifts after a single day of training with no coffee knowledge whatsoever.. i could go on but every other review seems to have captured the experience quite accurately

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