You will regret - Customer Service Representative 20Cube Logistics Employee Review

1. using personal number to liase with customers 2. ⁠no phone allowance 3. ⁠no ot but required to do more than working hours attended 4. ⁠no leadership 5. need to do 2-3 persons job at a time 6. ⁠additional workload (no actual KPI) 7. ⁠mc & on leave still need to work 8. ⁠no transparency in work flow 9. ⁠no SOP 10. ⁠no actual training for myhub system (need to figure out ourselves) 11. ⁠senior was not helpful for newcomers 12. no official letter for probation extension, therefore leave still unpaid without official reason 13. EPF deduction delayed