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      1st Source

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      Good to work for - Customer Service Representative (CSR) II 1st Source Employee Review

      4.0
      Sep 20, 2021
      Customer service representative (csr) ii
      Recommend
      CEO approval
      Business outlook

      Pros

      It’s a family owed bank and everyone pretty much knows everyone. They really listen to you about your goals and are there for you when your personal life is hitting you like a train.

      Cons

      There always seems to be a story she in staff but that’s because people are getting promoted, retiring, or are starting a family.

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      5.0
      Feb 26, 2026
      Analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Work/Life balance is good. Annual Raises and pretty consistent. Great work environment and friendly supportive teammates. They are morally and ethically grounded. Somewhat frugal, but will spend money appropriately when needed.

      Cons

      Health Care could be better.

      3.0
      Apr 27, 2026
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      work life balance is great

      Cons

      Pay raises are not based on performance

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