It’s okay.. - Customer Service (CSR) 1st Source Employee Review

3.0
Jul 9, 2021
Recommend
CEO approval
Business outlook

Pros

Great hours and easy tasks.

Cons

Personally I feel like this company lacks diversity which makes it really awkward when people get personal and talk about their “opinions”. I also feel like they don’t give young people a chance to learn and grow. The pay should not be 12 an hr especially if you are a float. Mcdonalds and target pay more.

Explore other reviews about 1st Source

5.0
Feb 26, 2026
Recommend
CEO approval
Business outlook

Pros

Work/Life balance is good. Annual Raises and pretty consistent. Great work environment and friendly supportive teammates. They are morally and ethically grounded. Somewhat frugal, but will spend money appropriately when needed.

Cons

Health Care could be better.

3.0
Apr 27, 2026
Recommend
CEO approval
Business outlook

Pros

work life balance is great

Cons

Pay raises are not based on performance

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