... not what I expected - Client Service Representative 1st Source Employee Review

3.0
May 27, 2014
Recommend
CEO approval
Business outlook

Pros

Pros: You have the option to opt in for a matched 401k, but you will only ever see the money if you work there a certain amount of time - I believe 5 years? They are a small but growing company and do a great job of making you feeling excited to work for the company & like the company cares about you.

Cons

Cons: Uninteresting, ridiculous amount of cattiness at work, almost impossible to achieve their incredibly high account opening referrals each month, practically zero compensation for a referral becoming an account - there are about .... 3? impossible to refer accounts that pay maybe 5$ if you manage to get someone to open one. The compensation is laughable for a college grad.... for all the crazy training they make you do & for how sloooowwww (sometimes) or "i'm going insane we are so busy" stressful times - you should practically just get a job at mcdonalds instead. Please don't ever think being a bank teller/personal banker/CSR... whatever fancy word they want to call it - is remotely glamorous, fun, or professional.

Explore other reviews about 1st Source

5.0
Feb 26, 2026
Recommend
CEO approval
Business outlook

Pros

Work/Life balance is good. Annual Raises and pretty consistent. Great work environment and friendly supportive teammates. They are morally and ethically grounded. Somewhat frugal, but will spend money appropriately when needed.

Cons

Health Care could be better.

3.0
Apr 27, 2026
Recommend
CEO approval
Business outlook

Pros

work life balance is great

Cons

Pay raises are not based on performance

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