Client service representative - Client Service Representative 1st Source Employee Review

4.0
Apr 13, 2016
Recommend
CEO approval
Business outlook

Pros

The company has a real caring, inclusive culture; You get the feeling that the company really does care about the employees. Nice 401k match. Most of the people in management are laid back. Opportunities to grow within the company.

Cons

Pay is lower than average across the board. technology is behind; both the company intranet and the software used for transactions and looking up client information, very slow and not easy to use.

Explore other reviews about 1st Source

5.0
Feb 26, 2026
Recommend
CEO approval
Business outlook

Pros

Work/Life balance is good. Annual Raises and pretty consistent. Great work environment and friendly supportive teammates. They are morally and ethically grounded. Somewhat frugal, but will spend money appropriately when needed.

Cons

Health Care could be better.

3.0
Apr 27, 2026
Recommend
CEO approval
Business outlook

Pros

work life balance is great

Cons

Pay raises are not based on performance

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