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1st Franklin Financial

Is this your company?

Now I know - Customer Service (CSR) 1st Franklin Financial Employee Review

2.0
Feb 12, 2021
Recommend
CEO approval
Business outlook

Pros

Hours, half days on Wednesdays

Cons

We are giving yearly goals that are near impossible to reach, which is what determines our raises, so that they can give us the bare minimum raise. The higher up your title is the less you have to do and the more you make while CSR's who actually do the work get the least pay and bonuses which only happen once a year. Managers are not held accountable. No room to move up. Micromanaged and unable to make decisions on our own. "Christian based company" which means little diversity. I could go on ..

Explore other reviews about 1st Franklin Financial

5.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Pretty good insurance. Love weekends off and half a day on wednesday

Cons

Our particular branch their are favorites that don’t do much work

3.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Helping people in financial needs Friendly coworkers

Cons

Pay scales should be better

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