Don't Plan on Keeping Your Job - Anonymous employee 17hats Employee Review

Where to even begin. I began working for 17hats and thought this was a dream job. I got to work remotely, the team I was on was amazing, everyone got along, and my bosses at the time were the best anyone could ask for. I was in a division of the company called Ally, which allowed small business owners to utilize this service and receive an team of 3 to help manage their business through the software. I'm not sure why, but half way through my time here, my division was taken over by a different person within the company who knew absolutely nothing about what we were doing or who our clients were and their wants and needs, nor did this person to care. Our then two AMAZING bosses were assigned to other areas of the company and everything went downhill from there. Our new supervisor did not listen to anything we had to say about what would work best for the company, even though literally every single employee was letting them know what wasn't working. They tried to keep this light and fun attitude but behind the scenes this company was CLEARLY going under. If you spoke too much about what you thought would benefit the company, you were let go. I wish this was false, but with a total of 30 (or even more) people getting laid off just within the last year, this is a sad truth. They kept saying "this isn't personal" but consistently let go TOP PERFORMERS with outstanding peer and customer reviews due to personal dislike while keeping on the people who just smiled quietly and accepted everything without speaking up for the rights of the employees and customers. After the new boss took over Ally, it crashed and burned leaving dozens of people without jobs and HUNDREDS of business owners who invested their time and money out in the storm. They have absolutely no idea what they are doing here. The sad thing is, they had honest, good hearted people working for them who were grateful for their jobs, willing to help grow the business, worked amazing together as a team, and genuinely wanted to see everyone and the business succeed. The employees that are still left (and there's only a handful) are constantly terrified on a daily basis they are next to lose their job. What a glorious work environment! Because of this lack of investment in their own employees and feedback, 17hats as a business is going under and will likely not survive the year.