Does ERC pay their employees well?

According to anonymously submitted Glassdoor reviews, ERC employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at ERC. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at ERC?

62% of ERC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ERC 3.2 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at ERC?

Customer Service Representative (49) , Customer Service Representative (CSR) (9) , Debt Collector (8) , Collector (7) , Collections Agent (6) , Supervisor (5) , Technician (5) , Collections Representative (4) , Customer Service (4) , Manager (4) , Quality Assurance Analyst (4) , Recruiter (4) , Agent (3) , Bill Collector (3) , Collection Representative (3)

What are the pros of working at ERC according to real employee reviews?

"Remote jobs and good pay." ((in 24 reviews)); "•Pay was decent, $15 hourly + monthly bonuses by hitting a quota of funds collected •Paid Training •Welcoming Environment •Variety of teams to join within building" ((in 8 reviews)); "The opportunities to move up is here!!" ((in 7 reviews)); "The team is amazing." ((in 7 reviews)); "fun working environment." ((in 6 reviews))

What are the cons of working at ERC according to real employee reviews?

"Poor management and make business decisions where the pros don't out way the cons." ((in 23 reviews)); "It has terrible benefits beacuse it's a cheap company" ((in 13 reviews)); "Upper management is completely detached from the employees and the processes they carry out." ((in 9 reviews)); "There is a need for additional managers." ((in 8 reviews)); "Favoritism is displayed; quite obviously by supervisors believing it's under the radar." ((in 8 reviews))

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ERC

ERC Reviews

3.4

62% would recommend to a friend

(418 total reviews)

Marty Sarim

56% approve of CEO

50% positive business outlook

Ratings by category

3.7

Diversity and inclusion

3.5

Culture and values

3.3

Senior management

3.3

Career opportunities

3.2

Work/Life balance

3.1

Compensation and benefits

ERC has an employee rating of 3.4 out of 5 stars, based on 418 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ERC employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

418 reviews

4.0

Dec 23, 2025

Good Beginner Job

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Flexible Offers good healthcare benefits Good Management

Cons

Low wages Limited PTO Limited on career growth

5.0

May 21, 2025

Great

Call center agent

Recommend

CEO approval

Business outlook

Pros

Casual work environment and vacation

Cons

Not enough coffee in the break room

2.0

Apr 18, 2025

This sucks

Processor

Recommend

CEO approval

Business outlook

Pros

Nothing to add for this

Cons

Everything about the company sucked

Viewing 1 - 3 of 418 Reviews

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