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      EPERFORMAX CONTACT CENTERS

      Engaged employer

      EPERFORMAX CONTACT CENTERS Reviews

      3.6

      70% would recommend to a friend

      (516 total reviews)
      avatar

      Teresa Hartsaw

      78% approve of CEO

      53% positive business outlook

      Ratings by category

      3.9

      Diversity and inclusion

      3.8

      Culture and values

      3.7

      Career opportunities

      3.2

      Senior management

      3.2

      Compensation and benefits

      3.1

      Work/Life balance

      EPERFORMAX CONTACT CENTERS has an employee rating of 3.6 out of 5 stars, based on 516 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EPERFORMAX CONTACT CENTERS employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      516 reviews
      3.0
      Jun 2, 2026

      Good For Newbies

      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Meal and transpo allowance, free phone with prepaid

      Cons

      48 hours of work, training bond

      avatar
      EPERFORMAX CONTACT CENTERS Response
      1w
      Thank you for taking the time to share your feedback. We get a lot of good feedback about our benefits and the training we provide. Our Global Customer Experience & Management Academy gives employees the knowledge, skills, and confidence they need to be successful as a Customer Support Consultant.
      3.0
      May 1, 2026

      Great training for newbies, but pay lacks competitiveness

      Trainer
      Recommend
      CEO approval
      Business outlook

      Pros

      Product Training is really good as the company invests in making sure that teammates are able to deliver soon as they move to production. The efforts put on by PST Trainers in making sure that teammates are capable are worth noting regardless if the teammates fresh from GCT Training are ready-or-not. Still, the roadmap set for a teammate is great, especially for newbies.

      Cons

      Not recommended for people who are after high base pay. I stayed in the company for 10 years and had been promoted 4 times, last position I held was PST Trainer L2, but the pay I received was less than what those who are not from the company are getting. Worst part is, teammates from other centers are getting even more than what officers here are getting. It is a great company for newbies, but soon as people are promoted, incentives become less despite having bigger and more complex obligations. Some teammates are even getting paid higher than what officers are getting.

      avatar
      EPERFORMAX CONTACT CENTERS Response
      1w
      Thank you for taking the time to share a review. We appreciate the feedback about your experience here at EPX.
      5.0
      Apr 2, 2026

      Salary

      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Incentives thru good KPI's and Attendance bonus.

      Cons

      Team Gossips, Unhealthy Management, and Unresponsive when disputes with Payment arises.

      avatar
      EPERFORMAX CONTACT CENTERS Response
      2mo
      Thank you for taking the time to share a review. We appreciate your feedback.
      Viewing 1 - 3 of 516 Reviews
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      ReviewsEPERFORMAX CONTACT CENTERS reviews

      Glassdoor has 558 EPERFORMAX CONTACT CENTERS reviews submitted anonymously by EPERFORMAX CONTACT CENTERS employees. Read employee reviews and ratings on Glassdoor to decide if EPERFORMAX CONTACT CENTERS is right for you.