DocMagic Reviews

3.9

68% would recommend to a friend

(61 total reviews)

Patrick Theodora

Not enough data to show CEO approval

70% positive business outlook

DocMagic has an employee rating of 3.9 out of 5 stars, based on 61 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DocMagic employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

61 reviews
1.0
Dec 20, 2019

Once Upon a Dictatorship

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The intelligent, friendly and devalued staff that deserve the world, but are made to feel unworthy. You are amazing - do not let anyone bully you into thinking you aren't good enough to secure a better opportunity.

Cons

DocMagic embodies the very definition of a Dictatorship. "...a single leader or group of leaders with no toleration for political pluralism...taking advantage of their strong personality, usually by suppressing freedom of thought and speech of the masses, in order to maintain complete political and social supremacy..." In this case the Leader of this company embodies this mind set. There are no collective groups of management teams given freedoms to run their departments. Every decision gets bottle-necked to the point where you wonder why He employs anyone at all. Common themes are bullying, selective favoritism, toxic culture and management by fear. The thought that "He who signs your paychecks can treat you however He wants" is enabled by the very entity meant to protect employees. No one trusts HR, His second in command screens every email that's sent to his inbox and when someone voices a true concern it's swept under the rug. "He is who He is…just try to be more of a yes man.” The narcissism is so on point that while key players and newer employees keep leaving the company, it won't cross His mind for a second that maybe He had a role in the mass departures. If you decide to work for this company, your story will most likely include: (Note: I had direct Managers that were amazing. The below all stems from the Supreme Leader) 1. No work life balance 2. The receptionist being asked to spy on you via security cameras 3. Constant Gossip - Hope you don't get added to the "you can’t sit with us" list 4. More concern over the number of actual minutes worked that the work itself 5. Lack of communication 6. No freedom of thought or constructive criticism 7. No show for meetings - No respect for your time 8. Double Standards - No leading by example 9. Verbally demeaning confrontations 10. Lying, deflecting, denial driven email communications 11. Manic behavior 12. Suppression of freedom of speech by attempting to get employees to sign an NDA that forbids them from posting reviews like this one on Glassdoor. 13. Resistant to change, severe trust issues 14. Lack of resources in most departments, from automation efficiencies to physical headcount 15. Suppression of overall employee moral The mistreatment of people that I witnessed both first and second hand at this company is inexcusable. None of this review is exaggerated, this is reality at DocMagic. It's truly sad - great technology, great solution, but no appreciation or empathy for the people that keep His company afloat. Unfortunately, none of this will change if the Leader remains in power. *For those considering employment here - move on, you Will find better. *For those He's made believe they can't do any better. YOU BE THE CHANGE. You are what makes this company sustainable. Removing yourselves from the toxicity that is DocMagic is the best statement you can make.

1.0
Oct 18, 2021
Recommend
CEO approval
Business outlook

Pros

Nice office, nice people, some good engineers. If you are young and beginning your career this is a great place to learn some hard lessons. Learn old technology, integrate with new, learn complex environments etc.

Cons

Docmagic is a great place to work if you enjoy 90's 'buts in seats' mentality. The CEO is always right and always knows best because he knows what his customers need better than anyone else. There are a lot of contractors in leadership, this means that they are there for the money. The contractor leaders are consistently forcing their own people on the organization. QA and Engineering are full of contractors because the organization's benefits and pay are not worth real talent. From an engineering perspective, this company has over 20 different products all on different technologies (some from the 80's that are no longer supported). This can be fun, but also makes it difficult to develop robust products that span technologies. The techops team does not understand AWS, cloud technologies, there are no app developers, and all the fun stuff is done by contractors in Canada. The DB 'universe db' is no longer supported by the original company, but this is where the business logic is. The company stack is universe db, java, php, aws, chime, java script, app languages etc. Every technology is being used poorly. Employees need to 'shut up and work' is the culture. This company has terrible communication from leadership about company goals, future, progression, etc. The CEO and his immediate circle believe that employees should burn the midnight oil because they are being paid to do so. Unfortunately, the salary is not competitive for many roles particularly in engineering, and requires 12-16 hour workdays. Leadership likes to say that things will 'slow down,' but they do not. It is not uncommon for leadership to yell, curse, and shame employees publicly. There is a culture of pushing people out and isolating them. There was an engineering manager who had filed a harassment report so she couldn't be fired but other managers were encouraged to leave her out of operations and meetings so she would 'just leave'. While other 'close' and 'liked' employees get to say and do minimal work, behave inappropriately, etc because they are friends of the 'CEO'. The CEO actively silos departments and creates tension in the organization. The culture is all about CYA and blaming someone when unrealistic deadlines are not met. Often the CEO sets features and timelines and once he sees progress he adds more features and functions which he expects to be done in the original estimation. Finally, the CEO is the king of the castle. There is no board, there is no budget just CEO approval, there are no goals (except making money), timelines are based on what the CEO desires, and leadership enforces those rules. "Yelling, cursing, degrading, shaming, backstabbing" are considered to be showing "passion" something leadership holds in high esteem. Benefits: Health insurance is bad and expensive not company paid. Minimum sick days required by law (3), and only 2 weeks of accumulated vacation. No flex schedule and you can only WFH by permission on a case by case basis.

1.0
Mar 1, 2016

I would pay to NOT work here...

Recommend
CEO approval
Business outlook

Pros

Good chance of getting higher salary. Some challenging work.

Cons

This company has major problems. Their systems and software are outdated, extremely buggy and as a result, they are constantly scrambling all day long every day to fix production problems. Turnover is extremely high. The benefits are the worst I've ever seen in any IT company - health insurance is extremely high, no 401(k) for one year and the same cheap benefits overall as it was back in the 80s. It is an extremely stressful environment with low morale and long hours that go unappreciated. If you are smart and educated you will not last long here, guaranteed. Their salaries can be higher than average but don't take the bait. They have high salaries as an attempt to quickly recruit bodies that they just disposed of. I truly hate this place...but what I hate more are the nightmares.

Viewing 1 - 3 of 61 Reviews

Glassdoor has 63 DocMagic reviews submitted anonymously by DocMagic employees. Read employee reviews and ratings on Glassdoor to decide if DocMagic is right for you.