One main issue I had working at this company was the lack of solidified processes, at least in my team specifically. While I appreciate the ability to create my own workflow, since there was 0 consistency with processes across the board, working with other teams was extremely stressful because there were always exceptions to the rule. I never felt confident in taking charge of my projects without supervision because there were always “special cases”. Processes were continually “revamped” every 3 months and discarded.
Also, when I first started my role, I was given little to no training. The majority of what I learned was through my coworkers because my manager was nowhere to be found 90% of the time or rarely responded to messages when they were urgent.
On top of that issue, it was VERY unclear what I was supposed to do in my role according to the hierarchy in my team, which meant in turn, career paths for employees were unclear and goals made in team settings and personal meetings were never followed up on. Even when I asked to work on projects that I had a good skillset in, the majority of the time they were not followed up with no explanation.
Management was very poor in their communication. It felt like I had to follow up on items an excessive amount of times because my manager would just forget. My manager would continually ask for feedback on how to improve and just never implement that feedback which just made me never want to say my opinions.
In terms of positive reinforcement, there was barely any. I could probably count on my hand the number of times I got compliments about my projects from my manager. In comparison to other teams, it seemed like my manager never wanted to shout out our team for the work we were doing which was disappointing and did not help morale.
In terms of pay, I found out teammates' salaries were higher than mine even though we did the same level of work. My salary in comparison to the other agencies in West Palm was very low and was not competitive. When you compare the workload to the salaries offered, it’s difficult to say that it’s fair compensation.
Additionally, during my time there, I saw a LOT of turnovers which made my job difficult since I would have to catch people up to speed every single time someone filled a vacant role. I really enjoyed the culture of DR but the massive list of cons related to management, workload, salaries, and growth doesn’t make working here worth it for me personally.
