Digitail Reviews

1.7

18% would recommend to a friend

(7 total reviews)

18% positive business outlook

Reviews by job title

7 reviews
4.0
Mar 11, 2026

Great place to learn, high ownership, fast growth

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- People are trusted to take initiative and drive projects rather than waiting for permission --> if you want to make something better, you're empowered to do so - The company is growing very quickly, so you get exposure to many parts of the business and can have real impact early on - Team is very helpful and cares about one another - every single new Digitailer I speak with mentions this within their first week - Good transparency from leadership on business performance, challenges, and how the company operates - There’s a real sense across the team that we’re building something meaningful for the vet industry, and people genuinely care about getting it right

Cons

- Like most startups, priorities can change quickly as we grow and & processes are still evolving... this can be a challenge or an opportunity to shape how things grow - Team is still actively honing role definitions to reduce ambiguity for a few specific positions

2.0
Dec 17, 2023
Recommend
CEO approval
Business outlook

Pros

Remote work Pay is okay They sometimes listen to us

Cons

No work life balance The CEO will have run with whatever wild idea he wants without thinking it through. Just laid off almost everyone on my team and now we are struggling to stay afloat. Every week our team health is critical and it’s never addressed. The CEO will micromanage you and later try to defend it by saying you don’t understand the big picture. No one from the VPs/c-suite actually had decent experience in what they’re doing so everything is on the fly and poorly thought through. No formal HR department so everything related to that is always a hot mess as well.

avatar
Digitail Response
2y
Thank you for taking the time to provide your honest feedback. We strongly value your views, they are essential for helping us understand where we can improve. As a growing start up we are operating in challenging times and there is a lot we are learning along the way. We are looking to invest in teams for 2024, new leadership roles and more tooling for our current teams. HR isn't structured yet, however we do have our Operations team who are working hard to try and deliver on people requirements. We would like to invite you to speak to the Ops team confidentially to look at how we can help your experience with the team. We want to assure you that we are committed to making Digitail a great place to work.
1.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

- Fully remote - Some team members were friendly and welcoming.

Cons

My employment was terminated without cause after approximately three weeks. Having worked at SaaS companies of a similar size, this was the most challenging onboarding experience I've encountered. Documentation was fragmented, some resources appeared outdated, and there was no clear source of truth during onboarding. After requesting feedback, I was told there were concerns regarding problem-solving, ownership, and alignment with the team's way of working. Those concerns were not communicated during my employment with specific examples or an opportunity to improve.

Viewing 1 - 3 of 7 Reviews

Glassdoor has 8 Digitail reviews submitted anonymously by Digitail employees. Read employee reviews and ratings on Glassdoor to decide if Digitail is right for you.