Does Diamond Resorts pay their employees well?

According to anonymously submitted Glassdoor reviews, Diamond Resorts employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Diamond Resorts. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Diamond Resorts?

60% of Diamond Resorts employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Diamond Resorts 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Diamond Resorts?

Sales Representative (31) , Sales Associate (19) , Vacation Counselor (18) , Concierge (17) , Sales (16) , Front Desk Agent (14) , Marketing (10) , Contract Specialist (9) , Manager (9) , Sales Manager (9) , Staff Accountant (9) , Customer Service Representative (8) , Front Desk Receptionist (8) , Club Agent (6) , Contracts Specialist (6)

What are the pros of working at Diamond Resorts according to real employee reviews?

"Great Benefits and Travel Opportunities" ((in 100 reviews)); "Great people to work with" ((in 38 reviews)); "The pay was good it was a good job to start off at and learn from." ((in 31 reviews)); "Good money and teaches you a lot" ((in 21 reviews)); "Great work environment." ((in 14 reviews))

What are the cons of working at Diamond Resorts according to real employee reviews?

"management provide absolutely no training." ((in 18 reviews)); "Managers do not respond to emails or phone calls" ((in 17 reviews)); "Favoritism is awful here." ((in 15 reviews)); "Hours were long and I dealt with a employee" ((in 14 reviews)); "Hostile upper management." ((in 12 reviews))

What are employees saying about Diamond Resorts redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Diamond Resorts redundancy and their outlook for job security at Diamond Resorts in 2026.

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Diamond Resorts

Acquired by Hilton Grand Vacations

Diamond Resorts Reviews

3.6

60% would recommend to a friend

(845 total reviews)

Michael Flaskey

69% approve of CEO

51% positive business outlook

Ratings by category

3.9

Diversity and inclusion

3.7

Compensation and benefits

3.6

Career opportunities

3.5

Culture and values

3.5

Work/Life balance

3.4

Senior management

Diamond Resorts has an employee rating of 3.6 out of 5 stars, based on 845 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Diamond Resorts employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

845 reviews

3.0

Mar 14, 2026

Front Desk was OK

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

The team was a dream to work with, definitely a sense of community

Cons

Overworked and underpaid. Guests are a nightmare

5.0

Mar 10, 2026

good company

Freelancer

Recommend

CEO approval

Business outlook

Pros

they are good to work with and proffesional

Cons

higly recommeded to work with

3.0

Feb 7, 2026

Timeshare Sales

Sales associate

Recommend

CEO approval

Business outlook

Pros

Good earning for the few successful agents

Cons

Encouraged to be over creative during sales process

Viewing 1 - 3 of 845 Reviews

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Jobs at Diamond Resorts

Suite Attendant (Housekeeper)

Gatlinburg, TN

View job

Call Center Sales Representative

Las Vegas, NV

View job

Suite Attendant (Housekeeping)

Assistant Chief of Facilities