DCTA Reviews

Beware of this place, it’s a little transit agency with a lot of smoke and mirrors. The leadership has only been in control’s for a little over two years. They hire plenty of people from the outside with the promise of wanting to grow with new ideas. If you are a person who likes to ask questions about the company - my advice is to don’t ask anything, don’t speak on past experiences - nothing just keep quiet. Not a place to make work acquaintances. Management tries to RULE with the AT WILL law. If you are unrepresented and salary just be ready to be treated and paid to do a million things. Also, there are no signs of DEI so if you are of a certain race / gender/ ethnicity be careful. The times of old do still exist. The people of color in management are just there for show, they really don’t have any real value. Last but not least, to anyone who applies from out of town. Reevaluate your job search and delete DCTA - they won’t appreciate you unless your of a certain persuasion ( Karen). Oh and this place has a little over 50 bus operators with the same number of routes, 1 garage and buses that are outdated.

The core issue is ineffective leadership. My direct manager had no prior experience managing people and even admitted she never wanted to. Feedback often missed the mark, reflecting inexperience rather than performance. Senior leadership frequently calls itself “a work in progress,” but the constant turnover tells a different story. Innovation isn’t embraced. I was criticized for using AI—a tool used by over 150 million people monthly in 2025. Instead of fostering progress, leadership tends to view initiative and competence as threats. When ego outweighs collaboration, people lose motivation.