Corpay Reviews

2.9

41% would recommend to a friend

(1,186 total reviews)
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Ron Clarke

45% approve of CEO

47% positive business outlook

Corpay has an employee rating of 2.9 out of 5 stars, based on 1,186 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Corpay employee rating is 22% below average for employers within the Finance industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Jul 14, 2021

Wolf in sheep's clothing

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Payroll is always on time. You get $2,000 for mental health coverage (and you're gonna need it).

Cons

Fleetcor is an example of everything that is terrible with Corporate America. It brags about its core values but not once have I see senior leadership demonstrate any of them. INNOVATION Fleetcor “grows” though acquisitions of competitors, which means the organization at its core never innovates. The C suite controls everything in a way that may have been necessary in its nascent days but completely inefficient for a global workforce of 8,000. For a company that sells payment automation and digitization, it does a terrible job of automating and digitizing internal processes. PEOPLE Leaders believe the employees should be happy to take on more responsibilities without a pay increase. Compensation structure, internal policy and corporate culture reinforce the gender pay gap. You will be worked until you burn out, but Fleetcor doesn’t care about burnout because you’re just another employee number. Senior leaders are in an echo chamber and out of touch from the frontline. If you’re not based in Nashville or Atlanta your work challenges essentially don’t matter, and in fact Fleetcor will generate even more challenges for you because leaders can’t think outside of the US bubble. DEI efforts are performative at best. Lots of talk and very little action. One email was sent about BLM and nothing on hate crimes against Asians (even when it was happening in Atlanta), but what do you expect when there is such little diversity in their C suite? EXECUTION This company tolerates and welcomes subpar work as long as it’s done on time. Very little due diligence is done on any decision or project. If you are from an acquired company don’t expect Fleetcor to try to understand your processes. They will impose the “Fleetcor way” on you and more often than not it’s like putting a square peg in a circle hole. INTEGRITY Leaders will take credit for your ideas and anything you may have implemented. Everything the frontline does is to feed their egos. Lots of empty promises were made in order to string employees along. Nothing that I was told (pay increases, recognition) has ever come to fruition. COLLABORATION The culture here is very much “do as you’re told”. Leaders ride on high horses, have chips on their shoulders, and manage by egos/titles without any substance. For a global company, it doesn’t do a very good job of incorporating feedback from outside of Nashville and Atlanta, even if such feedback is necessary due to local regulations.

1.0
Sep 3, 2021

They lose every single good person that walks in the door

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free LinkedIn Learning license when you join, and $2000 towards therapy (which is truthfully not enough to undo the psychological damage caused by working here).

Cons

If you're thinking you'd like to get promoted, grow in a company, be recognized or appreciated for your efforts, or have a healthy work life balance this is NOT the place for you. I used to say if you were in sales you had it good at this company, then they increased revenue targets to an inhumane level that no one could achieve without burning out. Good thing Fleetcor doesn't care about burnout, so long as their shareholders are rich and their client reputation is good. Since it's a public company, you can easily find data online showing that the CEO earns 1700x the average Fleetcor employee's salary!! And yet with all of these shortcomings, they continue to acquire company after company every year. And let me tell you about change management. Well, there's nothing to say, as it's more like change chaos. There is no management when it comes to merging two companies together at Fleetcor. Disregarding the integrity of the companies being purchased in favour of "Fleetcorizing" them would be their primary goal. And in the past 6 months, they've lost nearly every good person in HR who stood a chance at improving the employee experience at this company. Those individuals can now provide their talent elsewhere, where they'll actually be appreciated for having a people-focused approach to HR. Fleetcor: the international company who has no understanding of running a business outside of Nashville and Atlanta, with one super rich CEO, and 8000 frustrated employees waiting for the promises they've been given when hired. How long do YOU plan to wait?

2.0
Dec 4, 2024
Recommend
CEO approval
Business outlook

Pros

Good people to work with at staff level. Interesting industry.

Cons

Corpay is basically a brand name for different companies as they become acquired by what was formally known as Fleetcor. This model has created a very political environment where one often gets more rewarded by saying the right thing to the right person, rather than on actual work ability. The company seems to now motivate many staff to keep their jobs through fear, as it’s known that the company has many options in terms of staff as it acquires firms. Key corporate terms like collaboration, synergies, etc are now thrown about every day by upper management. Collaboration using the fleetcor model often means employees from different individual firms end up in competition with each other to keep their jobs . This seems to be the perception with many at staff level. As the company continues to grow and acquire it has started to become one of the worst versions of Corporate America .

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Corpay Response
1y
Thank you for taking the time to provide detailed feedback on your experience with Corpay. It’s encouraging to hear that you appreciated working alongside good people at the staff level and found the industry engaging. We’re grateful for the dedication and collaboration of team members like you who have contributed to our journey. We take your concerns seriously, especially regarding the evolving dynamics of the organization as we grow through acquisitions. Your perspective on communication, collaboration, and cultural challenges is invaluable. While growth and acquisitions are essential to our strategy, we recognize the importance of maintaining a cohesive and supportive culture that prioritizes open communication and values employee contributions beyond financial metrics. The feedback regarding fear-based motivation, a lack of empathy, and competition between acquired teams is deeply concerning. These are not the values we strive to uphold, and we acknowledge improvements in fostering trust, transparency, and a sense of belonging across the organization. We take the advice to communicate more openly, especially during sensitive moments like terminations, to heart. Transparency and empathy are crucial to building trust, and we are committed to addressing these areas to better support our teams. We are grateful for your candid insights and the time you spent contributing to Corpay’s growth. Your feedback will be instrumental in guiding our efforts to create a stronger, more connected, and supportive organization as we move forward.
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