Does ClassPass pay their employees well?

According to anonymously submitted Glassdoor reviews, ClassPass employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at ClassPass. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at ClassPass?

54% of ClassPass employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ClassPass 3.8 out of 5 for work life balance, 3.6 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ClassPass?

Account Manager (16) , Software Engineer (13) , Customer Experience Associate (11) , Partner Development Associate (9) , Partner Development (8) , SMB Sales Specialist (8) , Sales (8) , Account Associate (5) , Sales Development Representative (SDR) (5) , Sales Manager (5) , Anonymous (4) , Manager (4) , Partner Development Manager (4) , SMB Account Executive (4) , Sales Associate (4)

What are the pros of working at ClassPass according to real employee reviews?

"great benefits and you're really well taken care of." ((in 27 reviews)); "ClassPass is really good at hiring Genuinely good people." ((in 26 reviews)); "Great culture and values." ((in 25 reviews)); "Good work/life balance compared to earlier days as a startup (20 days of PTO)" ((in 13 reviews)); "Leadership are great and bring people along with them and the vision of the company." ((in 13 reviews))

What are the cons of working at ClassPass according to real employee reviews?

"Low pay and not enough commission" ((in 24 reviews)); "The base salary is low" ((in 11 reviews)); "poor management" ((in 11 reviews)); "30 minutes after I arrived, because the manager was busy." ((in 9 reviews)); "The pay is horrible and commission is horrible" ((in 5 reviews))

What are employees saying about ClassPass redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ClassPass redundancy and their outlook for job security at ClassPass in 2026.

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ClassPass

Acquired by Playlist

ClassPass Reviews

3.3

54% would recommend to a friend

(289 total reviews)

Fritz Lanman

69% approve of CEO

54% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (289 reviews)

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ClassPass has an employee rating of 3.3 out of 5 stars, based on 289 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ClassPass employee rating is in line with the average (within 1 standard deviation) for employers within the Personal consumer services industry (3.6 stars).

Reviews by job title

289 reviews

4.0

Mar 2, 2025

Fun Company

Smb sales specialist

Recommend

CEO approval

Business outlook

Pros

Great company culture, good management

Cons

No complaints, highly recommend joining the team

3.0

Jul 9, 2024

mmm

Customer service representative

Recommend

CEO approval

Business outlook

Pros

a fun company to work for

Cons

the pay could be better

5.0

May 24, 2023

The best company to work

Software engineer

Recommend

CEO approval

Business outlook

Pros

1. good people 2. values employees' health 3. best products and services

Cons

During this time period, the marketing is still unstable.

Viewing 1 - 3 of 289 Reviews

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Jobs at ClassPass

Field Account Executive - Toronto

Bilingual - Field Account Manager

Bilingual - Field Account Manager