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      ChurnZero

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      ChurnZero Reviews

      4.1

      78% would recommend to a friend

      (123 total reviews)
      avatar

      You Mon Tsang

      97% approve of CEO

      73% positive business outlook

      Ratings by demographic groups

      ChurnZero has an employee rating of 4.1 out of 5 stars, based on 123 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ChurnZero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      123 reviews
      5.0
      Jun 13, 2026

      Great onboarding and accessible leadership, but need more help

      Sales development
      Recommend
      CEO approval
      Business outlook

      Pros

      Excellent and well-executed interview process and onboarding experience. Enablement is very thorough Leadership is accessible - Culture is amazing. The product has solid name recognition in the industry and high customer satisfaction.

      Cons

      So much opportunity we need more help.

      4.0
      Mar 19, 2026

      Talented team, strong momentum, and a culture that puts customers first

      Chief sales officer
      Recommend
      CEO approval
      Business outlook

      Pros

      ChurnZero is a place where driven, thoughtful people come together to do meaningful work. The team is collaborative, accountable, and genuinely invested in helping customers succeed. There is a strong sense of ownership across the organization, and leadership is engaged, accessible, and focused on building something that lasts. It is an environment where you can grow, take on real responsibility, and be surrounded by people who challenge you in the best way.

      Cons

      There is a Washington, DC office where local employees gather 1–2 times per week, which is a great opportunity for in-person connection for those nearby. Not everyone is able to take advantage of that, and there are currently no company-wide in-person gatherings, so building relationships across the full team takes more intention.

      3.0
      Dec 11, 2025

      Good CS platform to join

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      A close work environment where everyone is willing to support you.

      Cons

      The pay is not great, and the bonus structure is worse.

      Viewing 1 - 3 of 123 Reviews
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      ReviewsChurnZero reviews

      Glassdoor has 123 ChurnZero reviews submitted anonymously by ChurnZero employees. Read employee reviews and ratings on Glassdoor to decide if ChurnZero is right for you.