Poor management, staff disrespect, and unsafe conditions for children
Pros
Great families, with great children, searching for a place their children can receive quality care. Many locations throughout Chicago.
Cons
Never adheres to classroom ratio, to the point of leaving 1 person alone in a room with 15 toddlers (DCFS legal ratio is 1-5). Management does nothing, forgets to do things you ask, and doesn't answer calls for things like incident reports and bathroom breaks. In most locations, there is no breakroom, many employees eat their lunch on the floor outside of classrooms. Management personally bullies staff they don't like, especially those they feel are favored by parents over themselves. Management encouraged lying to parents to make it seem as though the parent's concerns were false. Most of the buildings are filthy- chipped paint, chipping tile, broken windows, dirt caked into the baseboards. Because of retaliation for calling off, many employees come extremely ill, including with COVID-19, creating a highly infection environment.
