Apr 4, 2024
The company will be sunsetting soon.
Anonymous employee
Character Lab Reviews
4.7
100% would recommend to a friend
71% positive business outlook
Reviews by job title
4 reviews
5.0
Nov 6, 2023
Recommend
CEO approval
Business outlook
Pros
Great culture, mission, and benefits
Cons
Limited upward mobility for advancement
5.0
Jan 2, 2023
Recommend
CEO approval
Business outlook
Pros
Having had been with Character Lab for nearly 5 years, I can say without a doubt that C-Lab is a great place to work. With a strong onboarding process, new team members are exposed to all aspects of the organization, and incrementally take on more responsibility while learning what the org does and how it operates. Compared to other nonprofits, C-Lab earns high marks for transparency (around pay, decision-making, and strategy) and team members have access to all their colleagues, from the CEO all the way down. C-Lab values work-life balance, and offers a tremendous amount of flexibility — while everyone is required to be online during a 4-hour window each day, they have the flexibility to work a schedule that works best for them.
Cons
While C-Lab strongly values professional development, it could be clearer about accessing external PD opportunities. One way to do this, might be to have a fixed amount that all team members can access annually. Even with the high level of transparency, there are times when there's a lack of clarity from leadership as to how some decisions are made (e.g., a shift in operational strategy). C-Lab and its leadership has made huge strides in this, but it could be clearer at times.
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