Card Factory Reviews

3.2

42% would recommend to a friend

(1,185 total reviews)

Darcy Willson-Rymer

51% approve of CEO

32% positive business outlook

Card Factory has an employee rating of 3.2 out of 5 stars, based on 1,185 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Card Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Oct 19, 2025

Average retail job

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Always extra hours available Coworkers were fun

Cons

Pay isn't great Always asked to do more than you have time for

avatar
Card Factory Response
7mo
Thank you for your honest feedback. We appreciate you taking the time to share your thoughts and will use your insights to help improve the colleague experience at cardfactory.
4.0
Jul 21, 2022

Card factory

Recommend
CEO approval
Business outlook

Pros

Good team, real focus on customer service

Cons

Heavy and big deliveries expected to work them alone. Short staffed, difficult to maintain store standards with very little staff.

1.0
Jun 19, 2017
Recommend
CEO approval
Business outlook

Pros

I need five words to fill up this box.

Cons

Don't believe these handful of positive reviews that have suddenly appeared from no where...clearly head office saw the terrible job reviews and instructed their area managers to write a few counterbalancing reviews. One even mentions training...let me tell you there is no training in this company. They wont even pay for a hoover in stores or a microwave for a bit of hot soup in your measly 30 min lunch break (that's all folks!) so training is way too much cost and effort. The positive review was clearly an area manager review...no cons working at C/F...?!! Low pay, minimal breaks, over stacked stockrooms, health & safety nightmares, pedantic paperwork that is all handwritten, totally unnecessary and over cooked procedures, no trust or sense of gratitude for your hard work, IT systems that constantly break down, area managers without a clue, no meetings or feedback...shall I go on? No cons you say...don't believe it.

Viewing 1 - 3 of 1,185 Reviews

Glassdoor has 1,371 Card Factory reviews submitted anonymously by Card Factory employees. Read employee reviews and ratings on Glassdoor to decide if Card Factory is right for you.