Does California Water Service pay their employees well?

According to anonymously submitted Glassdoor reviews, California Water Service employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at California Water Service. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at California Water Service?

66% of California Water Service employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated California Water Service 3.5 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at California Water Service?

Customer Service Representative (8) , Customer Service Representative (CSR) (4) , Engineering Intern (3) , Utility Worker (3) , Accountant (2) , IT Manager (2) , Manager (2) , Operations Manager (2) , Project Engineer (2) , Rates Analyst (2)

What are the pros of working at California Water Service according to real employee reviews?

"Great people to work with." ((in 10 reviews)); "Great pay" ((in 9 reviews)); "benefits are good, place to get settle here" ((in 9 reviews)); "Excellent co workers on the male side." ((in 3 reviews)); "Excellent benefits, pension, and 401(k)." ((in 3 reviews))

What are the cons of working at California Water Service according to real employee reviews?

"Management for new hires is not the best at supporting you" ((in 4 reviews)); "Upper management and executives were also insensitive when they laid us all off." ((in 3 reviews)); "No work from home." ((in 3 reviews))

California Water Service Reviews

3.3

66% would recommend to a friend

(76 total reviews)

Martin Kropelnicki

77% approve of CEO

55% positive business outlook

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

California Water Service has an employee rating of 3.3 out of 5 stars, based on 76 company reviews on Glassdoor which indicates that most employees have a good working experience there. The California Water Service employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, mining, utilities industry (3.7 stars).

Reviews by job title

76 reviews

1.0

May 5, 2026

Less stress but a horrible culture

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Not too much work so it’s less stress

Cons

Horrible culture- extreme micromanagement and forced to pretend to work even though there’s no work

4.0

Dec 3, 2025

Despite the cons, I will still recommend Cal Water to anyone

Engineer

Recommend

CEO approval

Business outlook

Pros

- There are incredibly knowledgeable and intelligent people working in the company. - Good benefits and above average pay. - They promote from within. Highly regarded and driven individuals move up in the company. - Opportunities for lateral transfers are present. - Company events - Approachable management

Cons

- Huge turnover and problem with retention as a result of company culture and politics. - Lack of a structured development program. When mixed with high turnover, creates an environment of trial by fire. - The lack of the structured development program creates a disconnect with the talent in the company. - Corporate greed manifests itself in setting unrealistic goals and timelines, which in turn leads to deliverables with poor quality, inaccurate estimates, and burnout. - Some employees (and managers) work to the bone - weekends, nights. It's implicitly encouraged.

4.0

Sep 2, 2025

Work Environment

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Work environment was positive. I appreciated how they pushed you to learn and grow skill set.

Cons

Not flexible work schedule. A lot of last minute requests with quick turnaround time.

Viewing 1 - 3 of 76 Reviews

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Jobs at California Water Service

Supervisor/Superintendent

Electrician Helper (WA)

Administrative Assistant

Water/ Wastewater Operator/ Utility Operator