CITB Reviews

3.6

66% would recommend to a friend

(103 total reviews)

Tim Balcon

100% approve of CEO

47% positive business outlook

CITB has an employee rating of 3.6 out of 5 stars, based on 103 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CITB employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

103 reviews
1.0
Apr 21, 2024
Recommend
CEO approval
Business outlook

Pros

Colleagues are great and you can be as remote or office-based as you like.

Cons

A thoroughly horrendous org to work for. In a 20 year career, CITB is the most toxic work environment I have ever encountered. Senior leadership is unstable (mostly interim after several board members left in a short period of time), leadership is non existent thanks to a toxic and sexist CEO, and a severe lack of managerial accountability throughout the org. Strategic business processes are non-existent and HR is a non-entity, so serious issues and concerns are ignored when reported, e.g. various examples of mental wellbeing of employees ignored and disagreed with (!). Extremely unprofessional behaviour from senior 'leaders' such as clear favouritism and openly negative comments about colleagues' appearance to peers and in meetings. HR's response to reporting this was, "Have you thought about leaving the org?" Don't believe anything about future business plans. Serial restructures and redundancies are commonplace for the org as a whole (eg. 3 in a 4 year period), as well as with specific teams (eg. 8 in 6 year period). Example: told there will be no more redundancies over a 6 month period, only to then be told that there will be redundancies just before Christmas. New structure interview process was then deliberately designed to be difficult for certain employees to succeed (eg. irrelevant questions and short notice given to reduce preparation time), despite their appropriate high levels of experience and skills. Other team members were handpicked for roles when arriving for interview (they were told interview was no longer necessary and told not to tell anyone this had happened). Unbelievably, these examples all took place in a period of just 9 months and are just a taste of what it's like to work at CITB.

2.0
Mar 12, 2016

Tired, no real vision and too much internal politics!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Reasonable package and the basis of what CITB stands for should make it a strong and progressive brand. Some good people.

Cons

Unfortunately the directors and leadership team have no idea of vision, but only how to build their own little empires. Slowly , but surely they are dismantling the brand and running the organisation into the ground. A real shame as it could be so progressive and enabling.

Viewing 1 - 3 of 103 Reviews

Glassdoor has 114 CITB reviews submitted anonymously by CITB employees. Read employee reviews and ratings on Glassdoor to decide if CITB is right for you.