C3 AI Reviews

3.0

45% would recommend to a friend

(816 total reviews)
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Stephen Ehikian

35% approve of CEO

31% positive business outlook

C3 AI has an employee rating of 3.0 out of 5 stars, based on 816 company reviews on Glassdoor which indicates that most employees have an average working experience there. The C3 AI employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

816 reviews
5.0
Nov 30, 2021
Recommend
CEO approval
Business outlook

Pros

Very high bar for quality and professionalism. In this regard, being surrounded by highly skilled, intelligent, fast thinking team mates all the time will bring out the best in you. You will want to level up and enjoy the results

Cons

The industry advances quickly which means you have to find time to continuously build your skills to keep up. High expectations all around means you'll need to be the type thrives in this environment.

5.0
Mar 8, 2021
Recommend
CEO approval
Business outlook

Pros

Great people at C3.ai & the focus is aligned to what our customers and market is looking for.

Cons

advanced learning curve in a short period of time.

1.0
Mar 22, 2019
Recommend
CEO approval
Business outlook

Pros

- great coworkers - good mission - free lunch - nice office - fun sports events

Cons

All of the problems I've faced here seem to be the result of poor leadership: - The CEO's decisions are final and non-negotiable (regarding both culture and business). - The management style is archaic, stemming from fear and mistrust of employees. For instance, engineers must log every minute of their work, and are hardly allowed to speak with other employees outside of their team unless 1) explicit permission is granted by management and 2) a "ticket" is filed for the meeting to capture the time spent speaking to outsiders. Engineering management has no idea how to lead people properly; the "apps" team management is especially clueless and ineffective. - There's a "no work from home" policy, which isn't the best but is fine since all employees were told before being hired. The problem with this, however, is that employees are only given 5 sick days per year and are not allowed to work if caught being sick. Got a cold, yet can still get work done at home? Nope, take a sick day, stop working. Out of sick days? Pretend not to be sick when you come into the office or take PTO. Out of PTO? Don't get sick or don't get paid. - Some employees, including the person at the front desk, are treated like garbage. I've seen execs randomly yell at subordinates in front of everyone for virtually no reason, embarrassing them terribly. - C3's mission is overall good, but for a company who began by focusing on the energy industry in order to combat climate change, our customers nowadays are pretty heavily skewed towards Oil & Gas companies.

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C3 AI Response
7y
We are sorry about your experience and perceptions. C3.ai is rapidly growing and does drive a formal and collaborative engineering process to prioritize and deliver product to meet market and customer expectations. With sales growth of 100% and headcount growth of 100% year over year, we are very focused on building a great culture, our customers successes, and on-time delivery of a highly differentiated product. In regard to your comments: 1. We hold all our engineers to high standards of code quality and sprint delivery with well-established tools and processes. We use Jira for release and engineering management and request engineers to keep track of their work. These are consistent with established best practices in agile software development and followed by the world’s best engineering organizations. 2. Your assertion that people yell at employees in the office is absurd and is antithetical to the culture at C3.ai. 3. C3.ai management is hard at work building a successful software company and has a stellar track record of building multiple market-leading large-scale enterprise software companies. That record speaks for itself. 4. We understand that when an engineer receives a negative performance review for not delivering on projects or consistently delivering poor quality code, he or she may respond negatively and lash out.
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Glassdoor has 921 C3 AI reviews submitted anonymously by C3 AI employees. Read employee reviews and ratings on Glassdoor to decide if C3 AI is right for you.