BizLab Reviews

2.7

35% would recommend to a friend

(36 total reviews)

Jeff Hughes

43% approve of CEO

25% positive business outlook

BizLab has an employee rating of 2.7 out of 5 stars, based on 36 company reviews on Glassdoor which indicates that most employees have an average working experience there. The BizLab employee rating is 27% below average for employers within the Media and communication industry (3.7 stars).

Reviews by job title

36 reviews
1.0
Sep 27, 2017
Recommend
CEO approval
Business outlook

Pros

Casual dress & spins on the sales wheel to get petty junk food items mostly, but hey.

Cons

(1) Losing prospective sales to favorite higher-rated salespeople who get routed calls mostly from areas like Massachusetts & The Hamptons that have large amounts of disposable income, very easy closing %'s, and taking calls from customers instead that have no credit card to even qualify for the freebies like free DVR & equipment & installation, etc, and even want to use their prepaid Walmart or Chili's card to try to qualify. (2) The calls above and customer service calls count against you (because the website doesn't clearly specify if whether you are a current customer or not OR they enter the wrong prompt on the phone menu) and take the 50 calls on Saturdays about the current PPV fight can cost you literally hundreds of dollars. (3) As basically a Dish Network sweatshop (you get a 3' x 3' cubicle) you are subject to chargebacks as well, which at the time I was there was a base salary of $8/hr and when you get your check it's around $300-400 for 2 weeks of hard work). If not you're on a draw and actually owe the company money. (4) Management changed it's pay structure at least three times while I was there over 3 years (a long time there) and was struggling how to pay it's sales force and maintain a profit based on their negotiations for SEO placement on Google with all the other Dish retailers out there. When it lost position on a bid, it let peole go. I left when I learned of the 3rd downsizing was imminent, please refer to post on 8-19-16 that confirms this (we called them "Black Fridays") because it usually happened on a Friday. The owner Jeff Hughes put on a great front crying & such but was all an act. It's a tax writeoff or an experiment in passive income for him as he has his own legal business, finance company, and Rockit Clicks, among others. Claimed he was open to developing other websites, but ideas that were presented were never explored. (5) High-level management (at least two I know of) was let go for fraudulent practices as earning a commission there that caused reps & management do do strange things to earn a living there. (6) Even though I earned praise for having the highest % package & equipment attachment & full processing fees ($49.99) to every new order in the same month, was replaced by another sales rep that they routed high % closing calls to to increase his productivity over mine. Again, they play favorites. It's who you know there, not what you know or how good you are at objections & sales closes. (7) The only reason I am posting this today is due to a new opportunity for a career, and they claimed Bizlab did not respond or cooperate in their request for records to prove past employemnt. Probably due to that person was fired or they keep shoddy records, something the IRS probably wants to check into. In fact they were investigated for legally not paying OT, and had to issue back-pay checks in two consecutive years I was there. (8) Check the post dated 1/15/16 who was there for 5 years. Company does not value hard-working long-time employees but like other reviews squeezes every bit out of them before letting them go. Great job experience for a high school graduate, but not a career with those older or that have a family. Another poignant post is the one dated 1/05/17 as is a very accurate assessment of the current state of affairs there that I hear from ex-employees. In fact we call the 20 or so ex-employees and managers that are now at Time Warner Cable downtown MIlwaukee "Bizlab East".

1.0
Oct 3, 2014
Recommend
CEO approval
Business outlook

Pros

Casual dress and that's about it.

Cons

Pay sucks & no pension available; shows company doesn’t believe in any future. This is basically an experiment in active income for Atty. Jeffrey Hughes who invests and tries to manage, without success, a shell of a profit-making organization based on the sweat & efforts of the lowest-paid hourly employees in Wisconsin (based on WI minimum hourly wages records & benefits) for this type of service. Basically taking a variety of calls for Dish TV that are assessed a dollar value. This includes customer service issues like billing problems and customers who have an account already setup or people who have such bad credit they can’t afford the fees to setup. These calls cost you a revenue amount picked by the company.

1.0
Aug 19, 2016

Beware of this Company

Recommend
CEO approval
Business outlook

Pros

It is a place where if you want to get some sales experience you will definitely get an education.

Cons

Shady Sales tactics. Extremely high turnover rate-they are looking for anybody with a pulse to fill a seat for 12 months. They do not believe in reinvesting in their employees. Extreme favoritism especially when it comes to Q & A-Some people can get away with murder while others micro managed. Mass Layoffs-We called them Black Fridays I survived two of them.

Viewing 1 - 3 of 36 Reviews

Glassdoor has 36 BizLab reviews submitted anonymously by BizLab employees. Read employee reviews and ratings on Glassdoor to decide if BizLab is right for you.