BentoBox Reviews

3.2

30% would recommend to a friend

(77 total reviews)

Krystle Mobayeni

62% approve of CEO

36% positive business outlook

BentoBox has an employee rating of 3.2 out of 5 stars, based on 77 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BentoBox employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

77 reviews
1.0
Aug 21, 2019
Recommend
CEO approval
Business outlook

Pros

Occasional perks that don't significantly enhance employee's morale, satisfaction, or happiness A place to learn subpar practices, forcing you to realize why there are certain best practices in place in other great companies

Cons

Lack of transparency in the hiring process. There was a good amount of bad hires which could have been prevented if the rest of the team was involved. However, they didn't think it was necessary for a small company to get along with the other individuals being added on. This greatly affected the teams morale. Lack of merit-based promotions. Promotion seems arbitrary, hard to project individual growth trajectory within the company. Overall, the company is not scaling well. The company is still considered small but we're being asked to do unimagined tasks without any room to fail. Be prepared to jump off a cliff because there's not gonna be any cushion waiting for you. High velocity, low burn? More like high velocity, high burn. You would see your team mates burned out left and right. Is there a learning culture? Sure, maybe the initial trainings in your first week or month but afterwards, you're on your own. Make a mistake and be prepared to be flamed and belittled like a child. You'd start to question your career and placement in life. How's that for career growth?

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BentoBox Response
6y
Thank you for sharing your feedback about working at BentoBox. We’re sorry to hear about your negative experience at the company. We deeply value transparency. We are constantly improving communication methods so each team member is informed, involved, and aware of all company processes and decisions. We appreciate each team member’s flexibility with the recruiting process, and acknowledge that as a rapidly growing startup, some mis-hires can and have been made. We continuously iterate on our hiring processes to ensure that we bring on the right candidates who boost morale instead of detract from it. This includes making sure that employees at all levels within the organization are able to weigh in on hiring decisions via interviews, job shadows, and informal coffee meetings with candidates. We’re also evolving our review and promotion process so everyone has clear goals and a growth plan by 2020. Thank you again for your feedback, it only makes us better.
4.0
May 19, 2025
Recommend
CEO approval
Business outlook

Pros

Great entry-level opportunity: A good place to start if you're new to the food industry or want to gain experience in sushi preparation and Japanese cuisine. Stable hours: Shifts are fairly consistent, often during daytime hours, making it a decent fit for parents or those needing a routine. Training provided: No need for prior sushi experience. Bento provides on-the-job training with clear steps and supportive guidance.

Cons

Fast-paced and repetitive: Especially during lunch rush or promotional periods, the work can become physically tiring and very repetitive (rolling sushi, packing bento, cleaning). Low pay for the workload: Wages are typically minimum or slightly above, not always proportional to the effort and precision required.

1.0
Apr 15, 2023
Recommend
CEO approval
Business outlook

Pros

Cool office Really smart coworkers Unlimited PTO

Cons

- Engineers beware sprint system here is by far the worst setup I’ve experienced at a tech company. They’ve completely weaponized the point system, which killed any meaningful form of collaboration (everyone’s on a time crunch here to make sure they get enough points). Watched a lot of software engineers get burned out in just months of working here. - Fiserv acquisition destroyed what was left of this place feeling anything like a start up. A lot of the original members of Bento (now in middle / higher management positions) completely checked out. Coming in as a engineer wanting to grow in your career and then having people with a “rest and vest” mind set leading us made this job quickly start feeling like a dead end.

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BentoBox Response
3y
We are sorry to hear you did not get what you were hoping for out of your BentoBox experience. To address your comments around the sprint system and burnout, we'd like to share that our Engineering team's average monthly retention rate for the last 12 months is 97.8%. You're correct, our engineering team does work incredibly hard. On average, our teams exceed their point goals by 12% monthly. We could easily use this stat to raise the bar, but instead, we choose not to because of the exact concerns you are raising - we value our engineers very much, and preventing burnout is top of mind for us. We utilize this industry standard sprint system because we believe that better planning results in better execution. It aids in time management, holds each team member accountable for their share of the work, removes bias from performance review conversations, and of course, hopefully, ensures no one is being overworked. Thanks for hearing us out and we wish you the best of luck in your next endeavor.
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Glassdoor has 81 BentoBox reviews submitted anonymously by BentoBox employees. Read employee reviews and ratings on Glassdoor to decide if BentoBox is right for you.