Does BALANCE pay their employees well?

According to anonymously submitted Glassdoor reviews, BALANCE employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at BALANCE. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at BALANCE?

70% of BALANCE employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BALANCE 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at BALANCE?

Credit Counselor (5) , Certified Credit Counselor (4) , Housing Counselor (4) , Financial Coach (3) , Manager (3) , Partner Relations Manager (3) , Quality Improvement Coordinator (3) , Certified Consumer Credit Counselor II (2) , Counselor (2) , Credit and Housing Counselor (2) , Housing Contact Specialist (2) , Management (2) , Program Services Counselor (2)

What are the pros of working at BALANCE according to real employee reviews?

"You educating to help people get out of debt and fixed their credit." ((in 10 reviews)); "Great people to work with" ((in 7 reviews)); "Good work environment" ((in 5 reviews)); "Cool product, awesome culture and learnt a lot" ((in 4 reviews))

What are the cons of working at BALANCE according to real employee reviews?

"The pay is low while the cost of living in the Bay Area is high." ((in 13 reviews)); "Additional training should be given and more frontline management involvement (frontline managers appear to be dealing with answering to the management level above and dealing with partnership issues of the firm then walking around or observing frontline workers); they are not given the time, but are busy dealing with other issues." ((in 10 reviews)); "Bad location, incompetant Management." ((in 6 reviews)); "Your immediate supervisor will almost never be available." ((in 4 reviews)); "I believe that part of this dissatisfaction from employees and even management is due to stress." ((in 3 reviews))

What are employees saying about BALANCE redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about BALANCE redundancy and their outlook for job security at BALANCE in 2026.

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BALANCE

BALANCE Reviews

3.7

70% would recommend to a friend

(112 total reviews)

Rico Delgadillo

81% approve of CEO

74% positive business outlook

Ratings by category

4.1

Diversity and inclusion

3.7

Work/Life balance

3.6

Culture and values

3.5

Compensation and benefits

3.4

Senior management

3.2

Career opportunities

BALANCE has an employee rating of 3.7 out of 5 stars, based on 112 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BALANCE employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Ratings by demographic groups

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

112 reviews

3.0

Feb 4, 2026

Still figuring it out

Mental health therapist

Recommend

CEO approval

Business outlook

Pros

Clients are great and some staff are very dedicated

Cons

Disorganized because staff processes change a lot

5.0

Jul 9, 2025

Work environment

Trainee consultant

Recommend

CEO approval

Business outlook

Pros

Work environment is very good here.

Cons

Nothing to mention as of now.

4.0

Apr 28, 2025

Scrappy culture

Customer success manager

Recommend

CEO approval

Business outlook

Pros

If you can demonstrate you are to be trusted, lots of opportunities to provide feedback.

Cons

If you’re newer in your career, may be difficult to get 1-1 guidance.

Viewing 1 - 3 of 112 Reviews

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Jobs at BALANCE

Assistant Project Manager

Danbury, CT

View job

Receptionist for Physical Therapy Office (Fluent in Cantonese/Chinese and English)

Bilingual (Spanish) Housing Counselor - Hybrid Remote

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BALANCE

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Still figuring it out

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Scrappy culture

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