Does APAC Customer Services pay their employees well?

According to anonymously submitted Glassdoor reviews, APAC Customer Services employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at APAC Customer Services. This rating has been stable over the past 12 months.

How satisfied are employees working at APAC Customer Services?

65% of APAC Customer Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated APAC Customer Services 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at APAC Customer Services?

Customer Service Representative (155) , Customer Service Representative (CSR) (18) , Customer Service Representative - APAC (17) , Customer Service Representative- Inbound (15) , Team Leader (15) , Customer Service (13) , Operations Manager (5) , Sales Representative (5) , Customer Service Agent (4) , Customer Service Supervisor (4) , Manager (4) , Supervisor (4) , APAC Customer Service Representative (3) , Billing Specialist (3) , TELESALES Representative (3)

What are the pros of working at APAC Customer Services according to real employee reviews?

"Good People to Work with!" ((in 20 reviews)); "They provide good benefits." ((in 19 reviews)); "will hire almost anyone, training was good" ((in 14 reviews)); "Friendly coworkers and trainers." ((in 11 reviews)); "Flexible Hours" ((in 7 reviews))

What are the cons of working at APAC Customer Services according to real employee reviews?

"1) Poor management." ((in 40 reviews)); "Managers are best with power tripping" ((in 19 reviews)); "Supervisors are childish and will pass blame amongst one another when something goes wrong." ((in 15 reviews)); "Favoritism and nepotism are absolutely rampant." ((in 11 reviews)); "Promotions based on who's sleeping with who, pay is low for type of work, upper management only cares about bonuses and how many calls you can take in an hour." ((in 8 reviews))

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APAC Customer Services

Acquired by Expert Global Solutions

APAC Customer Services Reviews

3.8

65% would recommend to a friend

(499 total reviews)

James P. McGrath

67% approve of CEO

55% positive business outlook

Ratings by category

3.5

Diversity and inclusion

3.4

Compensation and benefits

3.3

Work/Life balance

3.3

Career opportunities

3.2

Culture and values

3.2

Senior management

APAC Customer Services has an employee rating of 3.8 out of 5 stars, based on 499 company reviews on Glassdoor which indicates that most employees have a good working experience there. The APAC Customer Services employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

499 reviews

5.0

Jan 22, 2026

Glassdoor review

Customer service

Recommend

CEO approval

Business outlook

Pros

Good work-life balance and friendly colleagues.

Cons

The company is stable, but not for those looking for quick promotion.

3.0

Aug 25, 2025

Ok

Broker

Recommend

CEO approval

Business outlook

Pros

Local close to my home

Cons

Low wages No growth opportunities

3.0

May 5, 2025

My first job

Sourcing officer

Recommend

CEO approval

Business outlook

Pros

It was a good training ground

Cons

Did not enjoy working there though.

Viewing 1 - 3 of 499 Reviews

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My first job

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