4 Pillars Reviews
80% would recommend to a friend
(30 total reviews)
Reg Rocha
82% approve of CEO
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Management provides consistent support and always checking in to assist staff in reaching goals." (in 3 reviews)
- "The people who work here are amazing and you'll find that pretty much everyone who works here are friends." (in 2 reviews)
Found 30 of over 30 reviews
Updated Sept 22, 2023
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- 5.0Apr 21, 2021Debt AdvisorFormer Employee, more than 3 yearsCalgary, AB
Pros
Great team, super supportive management, 2wk vacay to start, 3wk after one year, max 5wk (at least when I worked there), you can help people in a BIG way
Cons
kind of a thankless job - clients are always stressed
- 3.0Sept 22, 2023Administrative AssistantFormer Employee, more than 3 yearsOttawa, ON
Pros
Good manager, feel like I’m making a difference
Cons
Low pay, unorganized work environment
- 2.0Jul 17, 2023Office AdministratorCurrent Employee, more than 1 yearCalgary, AB
Pros
The mission is incredible, I found the work valuable and stimulating, I learned something new every day.
Cons
They did not set our office up for success, their training is abysmal, leadership just directs you to "look though the material, you'll find it".
- 4.0Aug 30, 2022Anonymous EmployeeFormer Employee
Pros
Work flexibility, rewarding work and good boss
Cons
Low pay and lack of support
- 4.0Mar 24, 2022Administrative AssistantCurrent Employee, more than 1 year
Pros
great team, good management, decent benefits
Cons
benefits could be better dental and medical
- 5.0Sept 26, 2019Client Care AdvisorFormer Employee, more than 3 yearsCalgary, AB
Pros
I worked at 4 Pillars for almost 4 years and it was the best job I have ever had. I started working there fresh out of college when I was 22 I started as a client care assistant and eventually worked my way up to a Client Care Advisor. It was such an amazing place to work because everyday we are at work helping people change their lives. People come into your office at their wits end, anxious, angry upset. But within an hour of meeting with us they will leave with a smile on their face and filled with hope knowing we can help them. It is a very fulfilling career. The owners and management are amazing and provide you with amazing opportunities for experience and growth. I learned so much and grew so much as a person working at 4Pillars for 4 years. I had to make the difficult choice to leave my career at 4Pillars because I was moving out of the province.
Cons
I can't say there are many cons of working at 4 Pillars, sometimes you are dealing with difficult clients which can be hard at times. Sometimes you are dealing with hard situations or emotional situations which can also be hard, but at the end of the day it is all worth it knowing you are helping to change peoples lives.
- 3.0Apr 26, 2018Anonymous EmployeeCurrent Employee
Pros
The people who work here are amazing and you'll find that pretty much everyone who works here are friends. And REAL friends, not just work friends. Really really awesome team environment and nothing bad to say about any of my colleagues - everyone who works here are just really good people who just want to help others and it's overall a really fun place to work and we have a really great "family" culture here.
Cons
Upper management sucks at communication, and seems to have a real problem with follow-through. There's a lot of "let me get back to you on that", and no follow through or inaction on their part. Management also preaches a lot about fair and equitable treatment, but there is clearly not fair and equitable treatment for ALL staff based on mgmt's actions. Also because it's such a small company there is really no room for advancement (despite whatever promises mgmt has made).
4 Pillars Response6yThank you for your feedback. We agree that our company has an amazing team. In fact, we would be nothing without them and their commitment to our clients and each other every single day. As you know through our recent employee engagement survey, employees identified numerous areas of improvement, a couple of which you noted here. We believe that we are making good progress in some of those already. We have partnered with employees in this process and the feedback we're hearing from our team is fantastic. While we're disappointed you didn't feel comfortable bringing these concerns to our attention personally, please know that regardless of that we are committed to continuous improvement. We have grown from a company of 2 to a company of 31 in less than 5 years which comes with some challenges. We want you to know though that as a management team we want to be an employer of choice for Calgarians and are excited about the changes that are underway and are yet to come. Thanks again for your feedback. Should you want to follow up, please know that we would welcome a more personal opportunity to address your concerns confidentially and collaboratively. We are committed to helping ensure the success, well being and trust of our employees every day. Thank you, 4 Pillars Consulting
- 5.0Sept 19, 2019Debt Relief ConsultantCurrent Employee, more than 5 yearsVancouver, BC
Pros
I've worked at 4 Pillars for over 5 years and I can honestly say it's the best job I've ever had. Everyday we come in and help people change their lives. Debt is stressful and I have had so many clients come in crying because they feel lost and hopeless, but by the end of the process they are crying because of the relief and joy they feel. Because each client and situation is different, no day is the same and it never gets boring. Not only that, I enjoy who I work with. My immediate colleagues feel more like family than co-workers. We are encouraged to reach out to Senior Management if needed and they've always been helpful and kind. I truly do love working here!
Cons
This isn't really a con, but we do see a variety of clients and at times they may come in a bit gruff or not be the easiest to talk to. Sometimes it can be hard not to take it personally if they have a bad attitude or lash out at you. You just need to remember it's their stress, not you, and usually the client will come around in the end.
- 5.0Sept 11, 2019Client AdministratorCurrent Employee, more than 3 yearsHuntsville, ON
Pros
Everyday, I am able to take pride in the company, our team, and the work we do! I have been a member of the 4 Pillars team in the Huntsville, North Bay, and Sudbury office's since August 2016. Our Senior Consultant and boss Ryan Brown has so much compassion for what he does and has passed that compassion to all of us. Being able to do what we do and help our clients get the fresh start they deserve means so much to me. Believing in what we do, understanding why we do what we do, it all gives reason to come to work each and every day. Ryan taught me you have to walk in each day wearing your 'firefighters' suit. "Having empathy ('Firefighter suit') over sympathy is an incredible life skill to learn and perfect. It will help you rise above, win out, and succeed in so many areas of life." All this has helped in having the ability to understand each clients specific situation.
Cons
There are no Cons in working for 4 Pillars
- 5.0Dec 11, 2019Administrative AssistantCurrent Employee, less than 1 yearRegina, SK
Pros
- Very positive work atmosphere - Understanding and helpful Management team - Good / fair pay for position - Benefits - See a positive impact in the lives of our clients - Open communication between all employees -Owners are amazing! And care about their employees.
Cons
- Sometimes you have to deal with negative clients. - It is hard to hear some of the sad stories people tell you about their lives/their financial situations. But I am happy to be able to help!
4 Pillars Reviews FAQs
4 Pillars has an overall rating of 4.2 out of 5, based on over 30 reviews left anonymously by employees. 80% of employees would recommend working at 4 Pillars to a friend and 85% have a positive outlook for the business. This rating has decreased by -5% over the last 12 months.
80% of 4 Pillars employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated 4 Pillars 4.3 out of 5 for work life balance, 4.3 for culture and values and 3.9 for career opportunities.
