24-7 Intouch Reviews
Updated Jul 8, 2020
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Recommend to a Friend
Approve of CEO
Greg Fettes
407 Ratings
Pros
"laid-back call etiquette, loose dress codes" (in 39 reviews)
"great work environment and nice people" (in 33 reviews)
Cons
"Call center is not very organized" (in 43 reviews)
"No holiday pay, no affordable health insurance, no 401k" (in 32 reviews)
"Awesome work environment"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsI worked at 24-7 Intouch full-time for less than a year
Pros
24-7 Inthouch great work ethics. You can see diversity in the management team. There is no favouritism. You just got to speak up and your schedule is easily accommodated. Co-workers felt like family. I loved working there !
Cons
Work station not always clean.
Thanks for the Awesome review! Diversity is a huge part of what makes us who we are - from leadership to our front-line staff, and we're pumped that you recognized this while you were with us. Sorry to hear your work station was not quite up to snuff. We'll share your feedback with our facilities team so that they're aware and can take action.
"working at 24-7 intouch"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at 24-7 Intouch full-time
Pros
great work environment and nice people
Cons
i do not have any cons about working there
Continue reading24-7 Intouch Response
June 26, 2020 – 24-7 Intouch Representative
Thank you so much for the great review! We Like To Win, and we'll count this review as a win for sure. Hope you have a great day.
"Great Company"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookNo Opinion of CEOI have been working at 24-7 Intouch full-time for less than a year
Pros
Good place to gain experience especially for student and recent graduates.
Cons
Availability could be a little bit better.
24-7 Intouch Response
July 3, 2020 –
Thank you so much for the great review! Have a great day.
"Its okay"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNeutral OutlookNo Opinion of CEOI have been working at 24-7 Intouch full-time for more than a year
Pros
Learn new things often, half way decent benefits, stable work.
Cons
work-life balance. management really doesn't care. Point system for attendance
"Data analyst"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at 24-7 Intouch full-time for more than 3 years
Pros
Nice invironment, excellent management, nice staff, nice opportunities
Cons
Cold in Winnipeg, city is small, not many opportunities in the city, overall good company, salary is low as per the city
Continue reading24-7 Intouch Response
June 26, 2020 – 24-7 Intouch Representative
Thank you so much for the 5-star review! We definitely agree with you on how cold Winnipeg is. We have also taken your other feedback into consideration and will pass it on to the right departments. Thanks again.
"Reasonable work and pay"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookI worked at 24-7 Intouch part-time for less than a year
Pros
Conducive environment, above minimum wage salary
Cons
The some customers can trigger anxiety and depression in you.
24-7 Intouch Response
June 26, 2020 – 24-7 Intouch Representative
Thanks for taking the time to write this review. We appreciate your feedback and will make sure to pass it on to the right departments. Take care.
"Job"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at 24-7 Intouch full-time for less than a year
Pros
-Friendly employees -Chill work place -Good pay
Cons
-They play favouritism a lot of times
"Good"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsNeutral OutlookNo Opinion of CEOI have been working at 24-7 Intouch part-time for less than a year
Pros
A good environment to work and a nice culture
Cons
The management is not really good
24-7 Intouch Response
June 5, 2020 – 24-7 Intouch Representative
Thank you for the review. We love hearing how much you are enjoying the culture and your working environment. We also encourage you to contact your local HR Team. They can help you resolve issues or concerns that you may be having with management. You can reach them at 204-318-3636 or hrwpg@24-7intouch.com.
"Custromer Service Representative"
I have been working at 24-7 Intouch full-time for less than a year
Pros
Good induction, technical training +"nesting"
Cons
too-short-time for after-call work (really depends on the line of business, not applicable for all teams)
Continue reading24-7 Intouch Response
June 5, 2020 – 24-7 Intouch Representative
Thanks for taking the time to write this review. We always appreciate feedback so that we can Learn and Unlearn, and we will make sure to pass it on to the appropriate teams. We also encourage you to speak to your local HR Team if there are any unresolved issues or concerns that they can help with. The Winnipeg HR Team can be reached at 204-318-3636 or hrwpg@24-7intouch.com. Thanks again.
"Great place to work for anyone with passion for customer service"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookI worked at 24-7 Intouch full-time
Pros
Diversity. Possibility of career advancement is high if you work hard.
Cons
Low pay Callers can be stressful sometimes.
24-7 Intouch Response
June 5, 2020 – 24-7 Intouch Representative
Thanks for taking the time to write this review! We appreciate the feedback and will make sure to pass it on to the appropriate teams.
Join the 24-7 Intouch team
Found 883 reviews
24-7 Intouch Response
February 7, 2020 – 24-7 Intouch Representative