I applied online. The process took 2 weeks. I interviewed at iManage (Chicago, IL) in Aug 2019
Interview
I began by interviewing with some of the managers of the support department. They were very welcoming and did not make you feel uncomfortable (as most interviews are). I then got to talk/be interviewed by people that would eventually be my colleagues. They were awesome. I came on a company taco day, so got to participate and immediately I knew I wanted to work here. The environment is amazing.
Interview questions [1]
Question 1
Where I pictured myself in 1 year from now, 5 years from now and 10 years from now.
I applied online. The process took 5 weeks. I interviewed at iManage (Chicago, IL)
Interview
There were four interview stages. First was with the a recruiter, second was with one of the support managers, third was several 30 minute in person interviews with current Technical Support Engineers, and finally was interviews with the global and national support leaders.
Interview questions [1]
Question 1
How would you deal with a customer that was upset?
The interview process was pretty long, not super technical for this role. A lot of it is culture fit. Other than how long it took, I had a great experience.
Thank you for sharing your feedback on your interview! Finding candidates who will not only fit our culture but also add to the iManage culture with their diverse backgrounds is really important to us. While we work to make our interview processes more efficient, we're still focused on providing a positive experience from start to finish.
