I applied online. The process took 2 weeks. I interviewed at cxLoyalty (Westerville, OH) in Feb 2015
Interview
I applied online. Then about two weeks later I got a call for a phone interview. Basic scenario questions. The next day was my in person interview that went well. You listen to a few customerservice senarios on the computer then sit down with HR. After talking to HR you meet with a supervisor. They both pretty much ask te same general idea questions. I got a call an hour later saying I got the job.
Interview questions [1]
Question 1
Tell me about a time when you had to be pursauasive. Why do you think you're the right fit. And a few past job experiences.
I applied online. The process took 1 week. I interviewed at cxLoyalty (Portsmouth, South East England, England) in Sep 2016
Interview
Really easy and straightforward interview with a member of the HR team and the Team Leader from the department that you have applied.
It includes a language test ( if you applied for the international team)
the process took 45m, and I got the job offer within 1 week.