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      Xylotek

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      Technical Specialist Interview

      Sep 27, 2011
      Anonymous interview candidate
      Cambridge, ON
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Xylotek (Cambridge, ON) in Apr 2011

      Interview

      This company prides themselves on being unconventional, and that definitely included the screening and interview process. Before a resume would even be accepted, you had to leave a 3-minute voice mail response answering 3 questions about work experience (situational questions.) If you passed the screening, you were contacted and requested to send a resume. This was followed up with a request to attend a group interview session, consisting of 5 candidates and 3 representatives from the hiring company. Most of the questions were a description of a technical symptom and asked us how we would approach it. Each of us took turns in answering first, then the others took a shot at expanding on the answer or providing a different response. The final results of the interview, however, were delivered in an extremely UNPROFESSIONAL manner. The HR person left a message to call, I phoned back, got voice mail; she returned the call less than 5 minutes later and it was plain that she was reading a script. She was in a hurry to rush through her prepared lines and hang up I certainly didn’t mind getting turned down BUT for such a small company to use such an impersonal canned response seemed wrong.

      Interview questions [1]

      Question 1

      There was a question related to a selective internet connectivity issue on which all of the candidates provided some ideas but apparently were not drilling down to the specific solution the employer was looking for. What was most difficult about this was that the job was not a network administration job, and all of the candidates provided reasonable approaches one would expect from someone with a broader support / administration background.
      Answer question