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      Customer Service Specialist Interview

      Sep 7, 2025
      Anonymous interview candidate
      Wellington, Wellington
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Xero (Wellington, Wellington) in Sep 2025

      Interview

      I did an assessment and video questions interview by online after application. it was a pretty easy process and a bit system error between video interviews, but not too bad. Questions was like "What is your greatest customer experience?", "Why do you apply to Xero?", something like this. i couldn't get this job because of their job position was closed in middle of process. shamed!

      Interview questions [1]

      Question 1

      Why do you apply to Xero?
      1 Answer

      Other Customer Service Specialist interview reviews for Xero

      Customer Service Specialist Interview

      Jun 30, 2025
      Anonymous interview candidate
      Wellington, Wellington
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Xero (Wellington, Wellington)

      Interview

      After application was successful, I had received a link for Online assessment and video interview. They asked Basic questions to check your communication, logical and customer service skills. It was good

      Interview questions [1]

      Question 1

      Tell me about yourself in breief
      Answer question