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      Customer Success Manager Interview

      Mar 22, 2019
      Anonymous employee
      Salt Lake City, UT
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Workfront (Salt Lake City, UT) in Feb 2019

      Interview

      HR was very prompt and timely with getting interviews scheduled. HR did a great job with coordinating all my interviews and arranging my travel. The interview process consisted of me meeting with HR, 2 video interviews and then 5 onsite interviewed, followed with me presenting to the leadership team. I was really impressed with everyone I met and noticed right off the culture was exactly what I was looking for. I had 4-5 random people wish me luck on my interviews as I was waiting in the front desk area. That was awesome that people noticed and took the time to wish me luck. Great experience throughout the whole process!

      Interview questions [1]

      Question 1

      How do you handle difficult clients?
      Answer question

      Other Customer Success Manager interview reviews for Workfront

      Customer Success Manager Interview

      Apr 13, 2021
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at Workfront in Mar 2021

      Interview

      Initial call with HR (15 minutes) - on March 31st. She was really nice and very easy to talk to. Said they wanted to move fast and make a decision in the next 3 weeks. HR was supposed to get back on next steps if they are moving forward w/ me on Tues, April 6. Followed up twice and today is April 13th - no response yet. The following next steps were mentioned: Call with the hiring manager (30 minutes) Call with 1-3 colleagues Panel Interview

      Interview questions [1]

      Question 1

      Why Workfront? Describe your current role
      Answer question

      Customer Success Manager Interview

      Oct 11, 2016
      Anonymous interview candidate
      Lehi, UT
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Workfront (Lehi, UT) in Sep 2016

      Interview

      There were three interviews. First a phone interview. Then an in-person interview with someone from recruiting. Then two interviews (back to back) with two different people in the department. They were pretty fast to get back to me. On the first two interviews, the interviewer informed me during the interview that I was moving to the next round. On the last one with two, I didn't get any next steps and they decided not to go with me.

      Interview questions [1]

      Question 1

      What is a time that you ran into an issue with a customer that had to be resolved?
      Answer question

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