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      Customer Service Agent Interview

      Dec 9, 2023
      Anonymous interview candidate
      Budapest
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied online. The process took 2 days. I interviewed at Wise (Budapest) in Nov 2023

      Interview

      It was a pre-recorded Interview, They asked about your experience. I don`t think that the questions are relatable to a customer service agent job. Like tell us about a situation where you failed and where you had to work with tight dead lines.

      Interview questions [1]

      Question 1

      Tell us about a situantion where you failed.
      Answer question

      Other Customer Service Agent interview reviews for Wise

      Customer Service Agent Interview

      Jun 11, 2022
      Anonymous employee
      Budapest
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Wise (Budapest) in May 2022

      Interview

      The recruiting is divided in two interviews. The first part is a set of recorded question with videos and you have to record your answers. It also has a part where they give you some sample messages from customers and you have to answer as if you were already a customer support agent. Then they show you a graph and ask questions about it. The second part is a live interview, you meet to team leaders and they ask you questions related to your experience and the job itself.

      Interview questions [1]

      Question 1

      What are Wise's values and why they fit you.
      Answer question