I applied in-person. I interviewed at Williams-Sonoma, Inc. (Costa Mesa, CA) in Sep 2018
Interview
it is a group interview process and then they will call you later to tell you if you have got the position. It is a relaxed environment in the store and a few questions are posed to individuals as well as to the group.
Interview questions [1]
Question 1
Customer Service examples of different situtional scenarios.
Recorded videos of yourself no face to face interview. Multiple questions based on experiences. Very easy interview and less nerve-wrecking. It was maybe about 10 questions or so and you get 2 minutes prep time.
I applied online. I interviewed at Williams-Sonoma, Inc. (Norman, OK) in Nov 2020
Interview
1st interview never happened ( I was given a time slot for when the recruiter was to call me for my interview, but it they never called or emailed) I then resubmitted and was able to get another time slot. This time I did get a call and was asked to do a mock scenario. Never asked any questions it was fairly easy total phone time was about 8 minutes. Then I was told that I would get a call from a manager with 3-4 business days with an answer. I was lucky to get one the next day and was hired.
Interview questions [1]
Question 1
Mock scenario Mr XYZ paid full price for an item that was on promotion, item was being delivered already and he wanted to return the item upon delivery. How would I assist this customer.
I applied online. I interviewed at Williams-Sonoma, Inc. (Atlanta, GA) in Jul 2019
Interview
Easy apply via Indeed, 10 min assessment & one-way video interview. It takes about 2 weeks for them to respond after video interview. Quick process & not complicated. Questions were relevant & mostly your typical interview questions- 7 total. They use Spark Hire for video interview.
Interview questions [1]
Question 1
Every superhero has a special power- what is your special power along with something you want to improve on?