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      VHI

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      Customer Service Representative Interview

      Mar 18, 2021
      Anonymous employee
      Kilkenny
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at VHI (Kilkenny)

      Interview

      Phone call first of all, recorded interview to send back to them and face to face interview with two interviewers. Overall it was a smooth process and well ran. I was impressed with how efficient they were at coming back and making an offer.

      Interview questions [1]

      Question 1

      Show me how to sell something.
      Answer question

      Other Customer Service Representative interview reviews for VHI

      Customer Service Representative Interview

      Jun 9, 2025
      Anonymous interview candidate
      Kilkenny
      Declined offer
      Negative experience
      Average interview

      Application

      I interviewed at VHI (Kilkenny)

      Interview

      A 35 minute interview thst was quite intensive, firing questions at you. Didn't find the two interviewing, someone from HR and a Team Leader overly welcoming or making me feel at ease. Was informed that there would be a 3/4 week delay in notifying me of the result as interviewing over 2/3 weeks. Went home to read very uninspiring reviews of the company, lack of support, hard to book holidays and a stressful environment.

      Interview questions [1]

      Question 1

      Basic 'what are your strengths' question.
      Answer question

      Customer Service Representative Interview

      Mar 16, 2023
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at VHI

      Interview

      I was offered to come in to do an interview fairly soon after I had applied for the job. There was 2 females interviewing me, the question’s asked were obviously in relation to customer service and what would I do with a difficult/irate customer and so on.

      Interview questions [1]

      Question 1

      How would you handle an irate customer
      Answer question