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      VFS Global

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      Customer Service Agent Interview

      Apr 7, 2019
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at VFS Global in Feb 2019

      Interview

      The firm contacted me during a couple of days. I had 2 steps, interview and testing day in the office. Interview was held by the program ZOOM, were participating 3 people from the company: HR specialist, 2 department managers. After less than a week they invited me to testing day where I performed the daily tasks that are supposed to be done on this position. However, even after month I didn't get any feedback (no acceptance, no rejection), despite my call to department manager in my city and sent email to HR.

      Interview questions [1]

      Question 1

      Questions about CV, experience, education, about soft skills, some situational questions as what would you do if your colleague made mistake and you noticed that
      Answer question
      2