Glassdoor users rated their interview experience at Utopia Image as 50% positive with a difficulty rating score of 2.5 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Technical Support and Technical Support Agent rated their interviews as the hardest, whereas interviews for Technical Support and Technical Support Agent roles were rated as the easiest.
The hiring process at Utopia Image takes an average of 14 days when considering 2 user submitted interviews across all job titles. Candidates applying for Technical Support had the quickest hiring process (on average 14 days), whereas Technical Support roles had the slowest hiring process (on average 14 days).
L'entretien d'embauche s'est passé au téléphone, avec des questions techniques portant sur les outils et la clientèle de vidéotron. Ils m'ont dit qu'il y aurait 2 mois de formation avant de pouvoir être à temps plein. La formation est payé 65% du salaire.
Interview questions [1]
Question 1
Connaissez-vous les différentes plateformes de Vidéotron ?
I applied through an employee referral. The process took 2 weeks. I interviewed at Utopia Image in Feb 2015
Interview
casual interview to know about you availability and few question plus a cbt test on technical support and solving problem with client. Also need to have good communication skills and bilingual is prefered but not necessary
I applied in-person. I interviewed at Utopia Image (Laval, QC) in Oct 2016
Interview
They use a list of standard questions during the interview. This question generally easy, made to fill comfortable, not to be stressful. Good listener. Structured interview. They know to create a positive image of the company!