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      Customer Service Representative Interview

      Nov 15, 2017
      Anonymous interview candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 2+ months. I interviewed at Upstart in Nov 2017

      Interview

      First interviewer was very nice and warm, asking the basic questions, why do you want to work here, what experience do you have? Second interviewer was more sten and objective. Asked tougher questions. I thought I had it until... She asked me- what is the maximum amount of drinks a Starbucks store can make a day, hour, per minute? No other guidelines were given. Question was intended to"understand my thought process". As I was expected to create a detailed formula to answer the question. I bombed and the interview ended. No offer was given the reason being I didn't have enough experience in the banking industry.. I understand that but why interview me? Not a good experience. I know one question determined the outcome rather than my college degree and relavant experiences. Hopefully someone will read this can can better answer that question.Good luck!

      Interview questions [1]

      Question 1

      What is the maximum amount of drinks a Starbucks store can make in a day, hour, per minute?
      Answer question
      3

      Other Customer Service Representative interview reviews for Upstart

      Customer Service Representative Interview

      Dec 7, 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Upstart in Dec 2023

      Interview

      They reached out to me via text regarding about my resume on the onsite job board. The had me download Microsoft software and the interview is easy, fast and it’s chat via outlook.

      Interview questions [1]

      Question 1

      Why do you think you are best suited for the company?
      Answer question

      Customer Service Representative Interview

      Jul 26, 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. I interviewed at Upstart in Jul 2021

      Interview

      Interview process was very quick and concise and I wasn't left waiting or wondering what would happen. I was very impressed with the warmth and professionalism that I received from all parties.

      Interview questions [1]

      Question 1

      Tell me about your professional background
      Answer question