I applied. I interviewed with one person. I came back for a second interview with three people. They ask you questions. You answer them. If you get hired, they start the paperwork right away.
Interview questions [1]
Question 1
I don't remember. Typical customer service questions.
I had a brief phone interview for the Retail Sales Clerk position at Universal Studios Hollywood. The call was professional but felt a bit rushed—it lasted around 5–10 minutes. The interviewer asked about my availability, how I’d get to work, and whether I had prior guest service experience. It was pretty straightforward, but I didn’t get much of a chance to expand on my background. I wasn’t selected to move forward, but the process overall was easy and respectful.
Interview questions [1]
Question 1
Tell me about a time you dealt with an upset guest.
I applied online. I interviewed at Universal Studios (Hollywood, CA) in Apr 2021
Interview
Pretty simple interview process. They'll ask about your background experience , why you chose universal, what positions you're interested in. Make sure to mention school/college and any other plans in advance they can be pretty flexible.
