Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      United Rentals

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: United Rentals reviews | United Rentals jobs | United Rentals salaries | United Rentals benefits
      United Rentals interviewsUnited Rentals Senior Customer Service Specialist interviewsUnited Rentals interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Senior Customer Service Specialist Interview

      Jan 7, 2016
      Anonymous interview candidate
      Charlotte, NC
      Declined offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 3 days. I interviewed at United Rentals (Charlotte, NC) in Jan 2016

      Interview

      I had to take an online assessment and evidently did well enough to get a phone interview. Phone interview was scheduled for two days after my test. I did a little research and waited on the call. They were a little late calling and their system was slow. It was very impersonal and asked the exact same questions I answered online.

      Interview questions [1]

      Question 1

      They asked everything that I answered online, including job history, which was a complete waste of time. I declined to move to the next step because the interviewer sounded like he was in a call center and had nothing to do with the company. I felt like a number and unimportant. At my age, I'm looking for more than that. It was a turnoff. UR may be good for some folks, but if this part of the process is indicative of how they treat employees, then it's definitely not for me.
      Answer question