Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      TrueCar

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: TrueCar reviews | TrueCar jobs | TrueCar salaries | TrueCar benefits
      TrueCar interviewsTrueCar Customer Success Manager interviewsTrueCar interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Success Manager Interview

      Sep 25, 2018
      Anonymous interview candidate
      Fort Lauderdale, FL
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at TrueCar (Fort Lauderdale, FL) in Sep 2018

      Interview

      Spent the last 10 years in the automotive software industry, applied for this position and received an email from an HR person for an initial phone interview. It was scheduled for 1:30 EST the following day. 1:30 came and went, no call. 2:30 came and went, no call. 3:30... you get the picture. Hey look I get it, maybe you filled the position already or something but at least have the courtesy to email a candidate or something. Needless to say this is one company I no longer have any interest in working for.

      Interview questions [1]

      Question 1

      Are you available for phone interview tomorrow?
      1 Answer
      1

      Other Customer Success Manager interview reviews for TrueCar

      Customer Success Manager Interview

      Jan 12, 2021
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at TrueCar

      Interview

      An employee that worked at truecar at the time submitted a referral and then I applied via linkedin. I received an email from their recruiter and she set up the first call. We talked about standard things; the hiring process timeline and what's involved, etc. The recruiter also asked qualifying questions of my experience and career aspirations. Then I was told I would hear from the hiring manager within the next week. A month later I received an email from the recruiter stating they went in a different direction.

      Interview questions [1]

      Question 1

      What does Customer Success mean to you?
      Answer question