I applied online. I interviewed at Trek Travel (Madison, WI) in Feb 2019
Interview
The interview process is intense, very selective and very interesting and fun. I was impressed. This looks like a great company to work for! The people who worked and the trainers that worked in the recruitment process are all great individuals with a lot of good and fun energy! In general the climate is very welcoming and positive and the job seems challenging but also rewarding.
Interview questions [1]
Question 1
Role playing scenarios, scenario discussion, lego challenges, masterchef challenge, networking bike ride, bike mechanics test
One of the toughest interview processes in the world in my opinion. There is a screening and 2 week training/still an interview, if you have experience with bike mechanics that helps.
Fairly extensive process.
-multi document application
-video interview
-invitation to training/hiring event
*a several day event with a major focus on interpersonal skills, problem solving, guaging ability to preform under stress... and a little bit of bike training ;)
-the majority of individuals in my training/hiring class did not make it through to the end.
After completing the event I was offered a position and happily guided bicycle trips in Europe for several years with the company.
Interview questions [1]
Question 1
The entire multi-day event was full of questions. Most of them were simply geared to see how you would tactfully respond while in a social or stressful setting.