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      Transition House

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      Case Manager Interview

      Mar 25, 2015
      Anonymous employee
      Santa Barbara, CA
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. I interviewed at Transition House (Santa Barbara, CA) in Oct 2011

      Interview

      There are always two interviews for this position. The first is with only the Program Director and one other person (maybe two). If you are considered a strong candidate, you will be invited to a second interview that is attended by ALL the other case managers, as well as the Program Director. It can be intimidating to walk into a conference room and sit at a table with 7 or 8 people you don't know. However, there's usually a lot of laughter and friendly faces (I've now sat in quite a few of these interviews on the others side).

      Interview questions [1]

      Question 1

      This job involves lots of follow up after meeting with each client family, such as making referrals to other agencies, updating/involving co-workers, creating a case presentation each week for program committee meetings, taking notes at meetings & documenting everything. If you have 7 to 9 cases, how would you manage all of these details, making sure you followed up on everything?
      1 Answer
      1