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      Toys "R" Us

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      Customer Service Representative Interview

      Sep 18, 2025
      Anonymous interview candidate
      Declined offer
      Positive experience
      Average interview

      Application

      I interviewed at Toys "R" Us

      Interview

      It was great and super easy. The questions were fairly standard interview questions and also my interest in toys. I shared my strengths and passion for various types of toys.

      Interview questions [1]

      Question 1

      What makes me a good fit for the position?
      Answer question

      Other Customer Service Representative interview reviews for Toys "R" Us

      Customer Service Representative Interview

      Feb 7, 2025
      Anonymous interview candidate
      Sydney
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Toys "R" Us (Sydney)

      Interview

      3 rounds of interviews - HR, Hiring Manager and Head of Department. Each round were professional asking about different scenario based, customer feedback and rejection handling. Final round was tough with the HoD where he gave a realistic situation he had to face and how I would've resolved it in on the spot.

      Interview questions [1]

      Question 1

      gave a realistic situation he had to face and how I would've resolved it in on the spot.
      Answer question

      Customer Service Representative Interview

      Aug 22, 2024
      Anonymous employee
      Bronx, NY
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Toys "R" Us (Bronx, NY)

      Interview

      Had to sell a toy as part of a group interview then did a one on one. It was very easy and just have to be creative to come up with ideas on how to sell items on the sales floor.

      Interview questions [1]

      Question 1

      Why do you want to work here?
      Answer question

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